Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.8 / 10 Guest Rating

Candlewood Suites - East Syracuse - Carrier Circle by IHG

6550 Baptist Way, East Syracuse, us

Candlewood Suites - East Syracuse - Carrier Circle by IHG - main view

About the Property

Modern Amenities
Experience comfort and convenience at Candlewood Suites - East Syracuse - Carrier Circle with rooms featuring kitchenettes and free WiFi. The fitness center and laundry facilities cater to all your needs.

Convenient Location
Situated just off Interstate 90 and close to Syracuse University, our hotel offers easy access to key attractions. Explore the nearby Onondaga Lake or visit the Syracuse Hancock International Airport.

24-Hour Services
From the Candlewood Cupboard to barbecue facilities, we ensure your cravings are satisfied anytime. Plan your meetings in our available space and enjoy a seamless stay with us.

Book your stay now at Candlewood Suites - East Syracuse - Carrier Circle for a memorable and relaxing experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests must be 21 years old or older to check in and stay at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good253 verified reviews
AI Summary

Guests highly rate the pleasant staff and frequently praise the comfortable beds.

Categories

Cleanliness6.2
Service8.7
Location8.2
Room Quality7.2
Amenities7.7
Value for Money8.1
Food and Beverage8.7
Overall Experience7.7

Select topics to read reviews

T
TimothyusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Terrible"

1.0

Registration Manager Rasheka Dennis, was the most horrible person I ever had to deal with at a hotel registration desk ever. Very, Very rude, unrespectful and not professional at all. Unfortunately, couldn’t walked out of the place because all hotels in the area were booked due to back to school weekend and county fair. I will never ever again will stay at that place. My bad review will go to any media available. She made me have nightmares all weekend.

Helpful?
N
NinausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
O
OldyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 16, 2026

"Exceptional"

9.0
Helpful?
O
OldyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

9.0
Helpful?
T
tamelausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Good"

5.0

Location Cleanliness Room setup was comfy and efficient

Outside door to hotel was not locked Had issues with hotel room door lock also Ice maker did not work

Helpful?
T
Theresa LevyusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 9, 2025

"Could Have Been Better"

5.0

The staff I encountered was pleasant.

The property was extremely noisy. I couldn't sleep because I could hear people talking down the hall the entire night. My curtains did not close, so my window was open to the parking lot, which made me uncomfortable. There were guests smoking marijuana nearby, which smelled up the vicinity. The room I reserved did not match what I got upon check-in, and some of the furniture inside the room was very stained.

Helpful?
J
JacquelynusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Great, Affordable, Comfortable Stay"

8.0

First of all, I read all the previous reviews and comments stating that the reception staff was horrible, the hotel was filthy, the rooms were shabby, yadda yadda I did not find this at all. I was a little scared to make the reservation, but I wanted something more affordable for this stay in Syracuse and decided to risk it. I'm so happy I did. The receptionist, Ms. Dennis ( I can't remember her first name) was phenomenal. So personable, happy, and accommodating. She was wonderful. I entered my room and was pleasantly surprised at the size. It had a more than adequate table space for my family to have breakfast and dinners. The bed was extremely comfortable, and my son, who slept on the sofa bed, said that it was comfortable too. In fact, I slept better in the hotel bed than in my own at home. I used the fitness center. It was small but they made the most out of the space. Two work out benches, weights, and cardio equipment. I was happy to see a Bosu ball which I have been using in my preseason ski workouts, so this was an awesome find. All in all, we really liked this hotel, the location was great, 15 minutes to everything we wanted to see, OnCenter, Destiny Mall and the Rosamond Gifford Zoo.

The hotel greatly needs updating. It was clean but due to the sort of outdated furniture and furnishings, it gave the look of being dirty (it wasn't). The curtains got stuck after we closed them so we never could open them again, lol. We didn't call the desk about that. Also, I used the coffee maker but the carafe was actually too small to make contact with the trigger that lets the coffee drip down so I had to hold the carafe up to the trigger the whole time it was brewing. I also did not mention that to the front desk, why bother. The coffee came out great anyway---plus if it didn't, they serve free coffee and tea all day. I can't think of anything else I didn't like and neither can my kids---my son and his girlfriend had their own room under their own reservation, and they had nothing but the same comments as me.

Helpful?
J
Jean
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Excellent"

8.0

While the rooms and equipment could definitely benefit from a refresh and update, the clear advantage of this property was the customer service by both the staff at the front desk and the housekeeping staff. Prompt, courteous, capable, and available. Great! But the room assigned to me needed a redress and was missing a few relatively small but important items for me. There was no hair/blow dryer in the bathroom so I had to get one brought to my room by Housekeeping. There was no stopper for the bathtub so only a shower is possible, not a bath. The Air Conditioner was on in the room when I arrived at a very cold temperature. So low that frost had built up inside the readiator unit by the window almost an inch or more in thickness across the entire unit. When I turned the temperature up to warm the room, all the ice melted out onto the floor. I laid down a towel to catch the water, and the yellowish brown dirt and grime of the carpet stained the towel. ☹️ Overall, the room needs a good refresh, but my "good" rating is for the staff. 😉

Helpful?
A
ASITHAgbGB
Verified booking
family_with_children
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

9.0
Helpful?
J
Julie
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Good"

6.0

Our handicap shower had great pressure, but the water sprayed on the wall which created mold. The lobby/entry floor had a perfume scent that was intentional, but much too strong.

Helpful?