Extended Stay America Select Philadelphia Malvern Great Vall

Room smelled bad odor. Floors were not mopped - very sticky. Elevator not mopped - very sticky. Clothes rack were broken. No breakfast (when on Hotels.com indicates free breakfast).

This facility was the worst hotel we have ever stayed at. We had very limited towels and no hair dryer. At 1 am, we found out there was no hairdryer and requested for one, the response we received was shocking. We were told to dry our hair with towels. Furthermore, the management later told us that we were expected to bring our own toiletries! We have stayed at many hotel across the U.S. and also internationally, we were NEVER told the expectation was to bring our own toiletries and a hairdryer. In addition, the room itself was in a horrible condition. This is a farce. We will NEVER stayed at this hotel again.

Incredible that the hotel does not provide any standard "convenience" supplies except one-time minimal ones. You are expected to bring your own trash can liners and empty the single tiny wastebasket into a dumpster in the parking lot. You have to pay for extra toilet paper as well as sheet and towel replacements. The cabinets are all completely bare, but you can buy minimal kitchen utensils and dishes from the hotel for $30 or $40. NONE OF THAT IS DESCRIBED ON THE WEB SITE BEFORE YOU MAKE A RESERVATION.

Nice staff. Room was comfortable. Close to everything g I needed for a great weekend in town.

Room was dirty from prior guest. Room not ready. Several people smoking by feont door . Prople appeared to be camping in hall using outlets & sitting. Refund requested 5 minutes in & left prooerty

No dishes, no pots or pans, what good is the kitchen???? Dead bugs everywhere. Bed bugs! Gross! Rooms are dirty!

The lady who checked us in was super nice but the room was absolutely disgusting. Bugs all over the floor bathroom wasn’t clean. The entire hotel plus our room smelt like cigarettes.We had no choice but to stay but I debated on sleeping in my car. We brought food back to the room and we all just stood up eating cause we didn’t want to sit. We slept on top of the covers and thank god we had our own throw blankets in the car and we used clothing to cover the pillows. I will never stay at one of theses hotels ever again.

The room was pretty clean. No shampoo provided. The room had some cooking smell, which might come from the downstairs kitchen cooking via air system.

Would be nice if there was coffee in the morning

good