Extended Stay America Select Philadelphia Malvern Great Vall

Refridgerator door was disgustingly dirty, bathroom floor not clean, chair had sticky stuff on it, check in took forever, room lacked cleanliness and no handtowles or washclothes

I did not like no coffee avail in lobby or a small coffee maker in the room. That was a huge turn off for me

Good Stay, Clean spacious room

There were roaches. At first it was only in the bathroom but then they were behind the tv. I'll never go there again

I walked into a rancid smell in lobby and thru ought the hotel and room, my room was disgusting with badly stained pillows, bugs. I addressed the problem with front desk and they offered me new pillow cases?? Not pillows .there was no complimentary breakfast or coffee, was told to go to wawa and not use their vending machines because they were unsafe? Needless to say I saf in my truck all night after asking to cancel my room . They replied I couldn’t cancel. I had booked for 2 nights. The next morning I walked in and showed the new desk person the pictures I had of room and they agreed to cancel the following day and give me a full refund for 2 days. I would never let anyone I know stay there. Zero stars…

I arrived in the evening to check in and I was told the front desk employee just walked off the job. The only employee there checked me in and I went up to my room which wasn't cleaned. We tried 2 more rooms, also not cleaned. Ultimately myself along with another couple behind me were told they couldn't accommodate us (even with a reservation). I got a refund but of course that takes a few days so I didn't have much to find a new place to stay. This isnt the fault of the employee that tried to help me but it feels like this place isn't well managed.

Staff are very friendly and helpful. Location is convenient to PA turnpike, 202 and I76 as well as local stores. Very quiet and comfortable with basic amenities. Great for short or long-term stay. Would recommend for anyone traveling with pets and price is reasonable.

All ok

Ive stayed at this property numerous times in the past. This time will probably be yhe last. The property itself is fine the room was mediocre at best. Out dated and needs to be refurbished. I was there for a month and bought the better internet. Dont its no different than the normal internet, waste of money. Room key stopped working about 2 weeks in, you have to call customer service and they call the nightshift attendant to come fix your card. Wouldnt of been bad if i didnt wait 10 mins just to get to my room and the key still didnt work. So back down to the lobby to call again and wait another 10 mins. No one at the desk till 9am. And for a hotel thats known for there kitchen rooms they make you buy the pots and pans. Plates, silverware, cups....ect. total price for that stuff about 70 bucks. No longer worth the money they charge if nothing is going to work. On the plus side, the bed and pillows were comfortable anf i always had hot water.

Stayed here for a local conference and was wildly unimpressed. The hotel is old, the appliances are rusting and the towels weren’t clean. The location is good if you need to be in the area, but not otherwise sure why I would visit. Queen of Prussia is nearby but it would make more sense to just book something there. Philly is about 40min to an hour away so that’s good but again, you might as well book a stay there. The service staff were very sweet so I applaud them for their kindness. Truly! The room itself smelled musty and there was dust on nearly everything. I mentioned rust on appliances and walls are paper thin. I could hear everything a full 360 in every angle. If I wanted Dolby Atmos, I’d go to AMC. The lingering feeling really was the smell and uncleanliness. Will not be staying here again. Again grateful to the staff but I was too busy with the conference to bother with asking to address my concerns with them.