Extended Stay America Select Philadelphia Malvern Great Vall

The pictures online must be from when the hotel was new. It is old and run down. The site indicates there is a partial kitchen (refrig, stove top, microwave). 'Home away from Home'. The stove top looked unsafe. The microwave had black markings throughout the inside - I don't know if it is from scouring away the coating or what. Refrigerator was OK. Only kitchen implements provided were empty ice cube trays. You have to 'rent' pots, pans, dishes, etc. But I wouldn't bother because I don't think the appliances were safe to use. Only 'comforts' provided was a wash cloth, towel and bar of soap and 2 plastic cups. No coffee maker, not even an ice bucket. The only good thing I can say is that the room was 'OK' in cleanliness.

Staff, specifically Omega, was awesome!!!

There was no grab and go breakfast like advertised and in order to cook you had to purchase all the utensils , there was hair in the tub. There was a bobby pin under the desk and they advertised queen size bed but it is a full size bed. I travel to philly once a year and will not stay there again. 2 nights before i left i woke up in the middle of the night from being bit by something

Checked in was okay got to the room was no hot water in the tub the room was kind of falling apart ... There was hair in the bottom of the tubs and the sink had to have our room switched and there was hair in the bottom of the tub and sink in that room as well but it did have hot water all around stay away from this hotel they did not even offer any reimbursement from having to move from room to room... Overall rating very terrible would never stay there again would never recommend it

I have been staying here for a while and I’ve had unpleasant staff before but now it’s all Great staff members and front desk crew in place. Specially Omega is outstanding at the front desk, every time going above and beyond to make my stay pleasant. Making sure I have everything I need in timely manner. Thank you

Fire Alarm issue during evening hours and my room on two occasions was not prepared, cleaned or properly stocked. My experience in past has been positive but my two recent stays were very disappointing

Front desk staff was lovely and very accommodating. My room was clean and had everything I needed.

Room is clean and smells fresh. Staff are friendly. I just stayed to rest after a long meeting and was able to sleep well. There is no breakfast offered but it’s very close to Chick-fil-A and Wawa, it was also mentioned when I checked in that they do not offer breakfast anymore. Not so great place, the building is old but not bad for the price.

With the recent snow and cold,it was difficult to walk from the car to the lobby without sliding or possibly falling. Check-in booth closed at 10 PM and I had to call to get someone to come check me in. Room was clean,bed was comfy,heater worked well and TV had plenty of channels and picture was crisp. Drain in bathroom sink was closed and I had no way to open it so I used the sink by the kitchen for everything. Quite overpriced for my night's stay.

The parking lot was unplowed, and it has been a week since the snow. The snow was driven on and packed down and slippery. I mentioned the poor parking lot to the desk staff and he got snippy with me. No bath mat or shampoo in room. There were no spoons/ forks in the kitchenette, in fact there was nothing in the kitchenette. Microwave worked. There was a full sized refrigerator. Nice plus was a recliner in room, although I didn't realize it was a recliner until I was ready to leave. I was in the area 2 nights ; I didn't stay here the second night.