Sonesta Simply Suites Nashville Brentwood

Decent place to sleep for a night. Bed comfortable. Room smelled like mildew when you walked in

The photos were misleading. In addition, nothing on the website mentioned the hotel was under construction. The hotel also was pet friendly which triggered my allergies and I did not get any sleep for 2 nights. All hotels should post Pet Friendly under their name on the site. So travelers are aware.

Poorest experience in my 25 years of travel. Booked 3 rooms for family to stay. For starter no one's AC unites worked correctly. My room required a maintenance guy to install a 3-foot extension unit at 10:30p. My brothers-in-law room AC cut off after 5 min and never came back on. The front desk moved us to different rooms, and EVERY room experienced the exact same issues. The only options we were given at 11:30p was "you can check out or wait till 2a for Maintenace repair man to show". The only way for a comfortable sleep was to open a window... but wait, the window has NO SCREEN (safety hazard for a 3rd floor room). Upon my final trip to the front desk I was told the following, "...what do you think I'm engineering and we just have screens laying around back here?" Beyond frustrated I asked for the managers name and emailed her that evening. Still NO ONE has contacted me, replied to my email or even acknowledged the issues my family experienced. DO NOT, i repeat, DO NOT BOOK THIS FACILITY

Comfortable, spacious room. Friendly staff. Outside grounds are well kept. Location is quiet and feels very safe. Just behind the building there's a greenbelt with paved trail leading to a park at each end.

Common areas are shabby, need new carpet, and were not real clean. Room was clean enough, but don't look too closely in the corners.

Everything, they where very nice and helpful. From start to finish.

Nothing to complain about ..love it..

A good place

Staff and front desk were hard to get ahold of. Room didn’t look like the image’s online. Pretty outdated.

Location was great. The front staff were fantastic, helpful and attentive! The room cleanliness was the downfall to an otherwise great facility. Dog hair everywhere, the floor didn’t look like it was swept or washed from the previous guests. Window was grimy as was the A/C unit. A/C was not very efficient at keeping the room cool.