Suburban Studios Chattanooga Northeast - Ooltewah

only thing I liked about it was the 24/7 cafe was across the street.

Not clean. Room had stained bedding. Didn’t seem to be clean linen period. Had hairs and stuff in it. Got new linen for our beds. As soon as we walked in the room this musty moldy smell hit us in the face. We had to find the nearest store to get air fresheners and cleaners since we were going to be there for four days for work. Our room had ants and mold was in our shower. Had my card ran 2 times because for some reason it wouldn’t work. I didn’t want to attempt it again due to the fact it would lock my card. My wife had to get hers ran 3 times. She told the lady nicely if it doesn’t work this time that the lady will end up locking her card up. The lady had to get help and come to find out she was running both cards wrong to begin with. What should be a 5 minute check in turned into a thirty minute check in. After a long drive we just wanted to get in our room and sleep before we both had to be up at 530 in the morning for work. Lastly, we had a DND up on our door but housekeeping came in the room anyways. So, DND signs have no purpose there.

There was no breakfast as advertised. They charges a $50 deposit on top of your stay stating the deposit would be given back. It has been 2 months and I still have not received my refund.

Staff was friendly. My room card got deactivated but they assisted me

Walls where to thin between the rooms

AVOID this “hotel”! Not only this is dump, but it stinks. We checked in about 9:30PM after long drive and run out in less than an hour. Per hotel front desk assistant, the first floor is non-smoking. Well, that floor, and room stink like mix of an ashtray and a dumpster. That was late and we were drained down from a very long drive with accidents left and right. We were so tried that we decided to settle in. But, within less than an hour, when my wife staring having nausea from the stink, we decided to leave. Also, everything in this hotel as not even to low quality/service level. It is all way, way below it. AVOID IT at any cost!