Sonesta Simply Suites Knoxville

Room was nice and spacious

Serve breakfast

Front desk was informative. He was always attention detailed. And the location was convenient.

Vending machines were not stocked. The building itself just felt old and humid. My room had a broken recliner and microwave. The chair would not close. I walked in with the chair stuck in recliner. The microwave door had to remain open or the microwave would run. The door remained opened with the light on the entire night to avoid the microwave from running the whole night. It just felt gross.

Perfect location, we have a well-equipped room with kitchenette. Comfy bed, clean bedsheets and towels.

There was black mold stain on bathroom wall thus the entire room smelled of mold. Bathtub looked never being scrubbed. Hallway carpet was dirty and in desperate need of vacuuming.

Price

Free champagne

Great location and quiet area

Doesn’t meet expectations with the “sonesta” brand. Kitchen only had one glass nothing else. First room I checked into reeked of cigarette smoke. Asked for another room and was told the first room wasn’t smokey but rather someone had just cooked a meal in there (but without pots or dishes??). Clearly wasn’t the case, and was finally given a different room. Hotel felt nasty, wore my shoes between bed and bathroom bc carpet felt grimy. Never again.

Room was in somewhat poor condition and very humid. Check-in was very slow. The stay was thankfully quiet, but definitely not the best hotel experience I've had.