Sonesta Simply Suites Knoxville

This hotel is subpar…there was roaches, furniture, broken, including drawers. The hotel stunk and very dirty. They took our hundred dollar deposit because my husband got a bite from there and bled on the sheet saying that they could not reuse the sheets, which is crap because there was already stains on the sheets that they were used. Do not stay here!! The pictures are very deceiving.

Walked in and the room smelled like mold, on top of that the ceiling clearly had bad repairs done to it and all the cut outs showed. The shower handle didn’t work properly either which made for a not pleasant stay.

It was definitely mid. This is a contractors hotel through and through. But I don’t think that should discourage the staff from taking pride in cleaning it. I definitely did not want to touch anything, and I’m the kind of girl who grew up playing in mud and not shying away from hard work or grit. But this place was pretty gross. When something is sticky, I’m out lol

No breakfast, room has to have been the worst I have ever been in, mold in bathroom, when toilet was flushed water came out from under it, plaster falling off cieling in many places. If I could have gotten my money back I would have rather yleptbin the gutter, would have been better conditions. Do not use this motel.

Decent place with nice enough staff, fairly clean and very reasonably priced.

This facility is completely worn out! The walls were beat up, the AC unit was moldy smelling, light fixtures and furniture had rust deposits on them and were dingy. The place, while generally clean, had a funky smell. The worst part though was the roach infestation problem. Great laundry facility. Sonesta has pretty much squeezed all they can out of that place. There are much better options available in the area for the price.

Floors and halls dirty with trash. Not even vacuumed. Bathroom dirty with towel racks broken and toilet leaking. HORRIBLE SMELL

Stayed there for a week, only do room cleaning every two weeks. Clean but dated. Musty and humid when we arrived. They came and sprayed some air freshener and gave us a dehumidifier. We emptied 16 pints from it twice a day. Staff was very nice but everything was self service. You had to get your own towels and empty your own trash. Price was very reasonable.

Needs a good cleaning room smelled of smoke

Traveled with pet. Assigned a "dog" room. And had to pay extra for that "privilege". Room was dated, needed paint. Refrigerator was rusty on the exterior. Floor felt dirty and gritty. AC unit was very noisy and cycled every few minutes making it difficult to sleep. on the last day of my stay, I noticed that the toilet leaked at the base when flushing. Every time i went to front desk, no one was there. I do not recommend and would not stay there again.