Extended Stay America Suites - Houston - Galleria - Westheimer

Initially I booked at this hotel because of the low cost and location, it was very close to where I needed to be. The entrance was not very welcoming at all, could use some organization behind the desk. Anyway, I waited about 20 min before checking in but there was a sign. The room itself (312) was not up to my standards. Rusted refrigerator, stains on carpet. Overall, unhappy. So I decided not to stay and booked another room at another hotel.

Location and price

A bit noisy and dated

A little spartan but clean, everything works and very handy to Galleria.

Clean and sleep comfortably

Breakfast. They don’t serve a full course breakfast meal

The minute we walked into our room it had a dusty smell. The ceilings had weird stains, the bathroom had hair in the sink and the tub. Not only that the countertops didn’t seem wiped down very well.

The convenience to Galleria mall

No security cameras. Room was something out of horror films. “Breakfast” was nothing more than crap. Hallways smelled and bare feet stuck to room’s carpeting. Overall a disaster.

Good, but need for different munu.

Same breakfast menu every day