Extended Stay America Suites - Madison - Junction Court

The property is in a very nice location near shopping and dining and it’s even a space for short exercise walks to unwind.

Beside grab and go breakfast everything was perfect

Clean and roomy

The dogs outside at the next hotel

The property was located conveniently but the floor was very dirty as well as the bathtub. It needs an upgrade.

The staff member working at the front desk at the yellow building (55) on 8/19 in the afternoon was incredibly RUDE and oversold the rooms. He made it sound like I was SOL and pretty much refused to help me. I went to the other extended stay brick building (45) and the staff at the front desk was so kind and helpful. She helped me transfer the reservation and didn’t leave me stranded without a room like the staff at the other location did. Overall it was a good experience thanks to the kind staff in building 45.

It was ok for what we needed it for. You get what you pay for, we were looking for inexpensive for a 1 night stay as we were only there to shower and sleep. If we were going to be there for several days we would have wanted something a bit nicer.

Only free coffee and granolar bars. Cannot be listed as free breakfast.

I didn’t even get a decent soap or body lotion available in the room. When asked about it the staff said it is cost cutting hence can’t help on it. After spending 200 dollars for a hotel I doiosnt get a body lotion. There were no sheets on the bed and no room cleaning even available . They even asked me to thrown my own trash when existing the room

I’ve been coming to stay as a guest at his hotel for the last 6 months and have not been disappointed with management or staff each ,housekeeping does a great job . Front desk are absolutely fantastic in making I have everything I need for my stay and have even made excellent recommendations on certain local restaurants to visit while on my stay and I found the to be extraordinarily helpful as I’m not too familiar with area . The management and staff are very polite and courteous.

Friendly staff and convenient location .

There were people staying at the property who were not picking up after their large dog. It was a daily problem.