Extended Stay America Suites - Madison - Junction Court

Location

Rundown room, soundproof is awful, no staff to welcome customers, breakfast is really poor. Overall atmosphere.

I loved that they had a stove top. That I did use and made a nice breakfast and dinner off of. The only thing I did not like that they did not have a ice machine. So if you go get a ice tray to make your own ice.

Felt a little datec

We had to wait roughly 10 minutes for a front desk worker to arrive. Check-in went smoothly afterwards. The hallway reeked of cat urine to the point you had to cover your nose while walking through, and the room was average in decent condition. The water pressure was abysmal; I would rate it a 1/5. The A/C and exhaust fan in the bathroom were filthy. We had to open the windows because the air conditioning smelled horrible and was triggering our allergies. The bathroom had no ventilation because the exhaust fan was clogged, and it steamed up instantly. I would rate the stay a 1.5/5.

The location and the price.

The breakfast was not breakfast. We were told it would have oatmeal, muffins, granola bars, tea and coffee upon our arrival. The first morning that we got there, there was only a handful of oackets of oatmeal, coffee, and tea.

Everything was great! The BEST is the staff-who are personable and kind!!!

Breakfast was snack items

Nice clean property, would stay again

This place smells weird. Please do something about it.