TownePlace Suites By Marriott Phoenix North

The staff was excellent, but working with a real crappy property. The hot breakfast was dismal with largely processed . The TV was improperly configured, so yo had to change input EVERY time you turned it on. I feel the fire marshal needs to stop by as there was an electrical short that turned the tv off every time we walked by it or turned a light off in the room - scary.

The room was big enough for our big family. The bathroom started to leak the day we were checking out but they made it right! I’d stay there again.

The staff is always helpful. Rooms were large and clean. Enjoyed the pool. Breakfast was included with healthy choices. Not many restaurants near to the hotel but a descent sized fridge and stove helps.

Window screen broken. Window unable to stay open by itself. Exit door nearest our room locked for two days/nights because it was not accepting room key cards. This was a big fire hazard.

Staff was SUPER!!😊👍 When I checked in, Robert made me feel at home. He, and the rest of the staff were wonderful. Anyone could learn from them on great customer service skills. My wife and I were there for a week. We'll recommend this hotel to everyone.

Good

Kitchenette and breakfast provided was great

Was disappointed at the room. It wasn’t very outdated, had a nasty smell, water damage in the ceiling, horrible pull out, stains on all furniture, and mold in the bathroom shower. The place was quite nasty. Didn’t have time to find another place but was disappointed in the room for sure. Room#231

The bed was very comfortable and clean. My TV didn’t work. The only issue I had with cleanliness was the shower curtain was too long and was kind of gross on the bottom. Clean kitchen. Breakfast was great.

The room we stayed in was not clean. Carpet was dirty n stained. The rest room has mold. The furniture in the room outdated. The room was covered up with air freshener. Sleeping on the bed i could smell it, was very strong. The pillows had a very old smell. I liked the space and the seperate rooms. But i was not happy with the room, room was very dirty.