Extended Stay America Suites - Phoenix - Scottsdale

It was a nice, quiet, convenient! I absolutely loved the location.

Terrible facility and the room they put me in was a filthy unsatisfactory mess

Staff was friendly

Only 1 staff on site. Understaffed. Front desk had responsibilities to check in people, wash dishes, clean rooms. Severely understaffed. Cheap decision on the part of management, that's said, the staff was really trying to be as good as possible, given that they were overworked

Staff was nice

Room not swept Whiskey in the fridge Bathroom and kitchen flooded we had to use a different rooms bathroom back and forth the whole night which was very uncomfortable don't get me wrong maintenance man was on it the next day but the issue still wasn't resolved when we used the bathroom it was bubbling up water still we constantly had to get towels after towels bc I didn't want my children walking in that beds were very hard had to ask for a few more pillows they said they had continental breakfast all they had was coffee hot water to make hot chocolate and nutrition bars and muffins that's all I left a few messages with the front desk for a manager to call me that never happened neighborhood was very nice and the front desk people were as well I didn't want to talk with them about how I felt or what was going but this place was definitely not worth my 440.00 I feel like I should've gotten discounted for how the room was with the bathroom problems but I wouldn't dare take it out on staff when they did try to fix it I would not recommend this place to anyone.

The best extended stay ever! Clean, safe, nice, friendly !

Not much. Location was good

Clientele was horrible. This was like section 8 housing with drug addicts and prostitutes about 2 months from being on the streets. Clearly there is no smoking, but elevator and hallways always full of marijuana smoke. Prostyin the parking lot. Clientele were screaming and fighting with their partners like they were minutes from physical beatings. Police have front door reserved parking which I was curious why. Found out within 1.5hrs when 8 police cars were there arresting 2 people. That Scottsdale location is homes of $750k - $1million. Room was really worn out.