Extended Stay America Suites - Phoenix - Scottsdale

Extended stay can mean: displaced jobless people put up at taxpayer expense and think that the property is theirs to act how they chose ie: loud, obnoxious, smoking (within 10 ft) of the front entrance. Swimming in the pool when the lights are off late at night screaming. Partying in the parking lot late night. Setting off M80's....sounded like gun fire.....unsafe, unclean & unaccommodating ......

For the price we really enjoyed staying at this property. I only wish I had booked 2 beds lol

The room was terrible. Totally falsely advertised. We were there for 10 min, which was 9 minutes too long! The room smelled , the sofa bed advertised was a twin and the foam mattress was ripped and not made up. The other bed was a double, not a queen. There wasn’t even room to turn around with the luggage cart! We immediately booked a room at another hotel, and then canceled that one. We received our refund within 24 hours. That was the best part of our stay!! Xavion was really helpful and tried to help us.

Smelled a lot like cigarettes. Also very small bathrooms and very low light.

The smell of cigarettes

VERY poor conditions - not clean, pillow had mildew on it, shower had mildew & yellow buildup. Desk was falling apart, NO extra blankets for sofa sleeper. Pool area only had one take & two chairs - looks NOTHING like the pictures on site! such a disappointment. The girl at front desk was nice - I will not suggest this place nor stay here again

Staff was really rude

It waa good forcthe value

Dirty rooms, cockroach’s all over floor, mold and water damage under sink, burned out lights, beds had sheets with stains, uncomfortable and lumpy, clock not working with alarm going off and no way to shut it off. Only 2 outlets available to use. Definitely not worth the cost for the room.