Extended Stay America Suites - Boston - Woburn

I like that they gave us a new room after I told him the bathtub wasn't draining and that we had some very, very loud upstairs neighbors.

Not a bad experience per se but I will never go back. Only one staff member truly cared about any issues we were having and he was able to give us a new room after our bathtub wouldn't drain. Unfortunately, the room that we received afterwards had a broken TV in it so we couldn't watch TV but it was still nicer than them to move our room so we could take decent showers. It was also very nice of him to handle the upstairs people who were stomping all night, we couldn't sleep at all the first night because of our neighbors upstairs but they handled it.

The room was a good size and I liked having a free grab and go breakfast. It was also in a great location between Salem and Boston.

The bathroom door trim was broken, and holes in the wall. It was clean but for the price we paid I thought it would be a little nicer.

Cheap

Very dirty

Nothing

I had a reservation since a week before and when I got there on my reservation day, they told me they overbooked. That’s unacceptable, and it was late night I couldn’t booked another place, I had to sleep in my car because I came from far away.

there was no room allocated for us even when we had a reservation, pls refund the charges debited in card ASAP.

there was no room allocated for us even when we had a reservation, pls refund the charges debited in card ASAP.

Perfect place to relax!

Personnel très sympathique

Prix élevé Petit déjeuner inexistant (un café +un muffin) Trop loin de Boston