Graduate by Hilton Iowa City

We have stayed at the Graduate numerous times in past years. This stay was very disappointing. Our room had a dirty bathroom. It had a cheap wood board over the exposed wires of the HVAC unit. I purchased the room rate to include breakfast. Upon checking in, I asked about the process. I followed it the next morning and the hotel did not credit my breakfast cost until I called back and complained. Add to it that they do not give bottles of water to Hilton Hhonors Silver members and it is clear that ownership and management of this hotel has gone down hill since our last stay. It is too bad, but I've seen it before. The lack of maintenance and cleanliness is something I have seen many times in a hotel just prior to a sale. It is clear that this property does not belong in the Hilton family anymore. We will not be returning. We'll go to another Hilton property instead, where we are respected and the hotel is owned and managed properly.

You cannot beat the location, and they validate for the ramp! If you know anything about Iowa City, the validated parking alone is amazing. Fun, pet friendly, right on the Ped Mall…great stay!

Good location

No room service, when requested all they did was bring clean towels, didn’t even make the bed

Location is great.

It’s an old Holday in with musty/smelling rooms and I had no housekeeping service during my 3 - night stay.

We had an AC problem in our room on a sold out weekend. The staff quickly made adjustments and found us a new room which was awesome! The staff and accommodations were great!

We had an AC issue in our first room. That was frustrating. But the staff quickly made sure we got a new room. So yay!

Great location with fun decor.

Our thermostat was broken. Even after reporting it to the front desk nothing was done and we were pretty uncomfortable. I was surprised that coffee wasn’t provided.