Crowne Plaza Reading

Very good and comfortable hotel. Parking easy, esp if you become an IHG member ie cheaper!! Slight issue with breakfast staffing with a bit of gueueing, but otherwise we would definitely stay again

Great, quiet room with nice view. The spa is excellent, although it can be busy at times. Location is perfect for a relaxing stay with strolls on the river bank. Good restaurants nearby, great selection of various cuisines.

The hotel was not of the standard for the money spent. The room was very cold, extremely uncomfortable beds. Sofa was cramped in an extremely small space and very uncomfortable. No room to access the mirror or any other part of the room. I do not think the room was worth £140. I don’t think you should have to pay such a large amount for parking. The shower was to close to the wall and you couldn’t adjust it. Also there was quite a bit of mould on the outside window and the wallpaper in the hall was peeling. We could not access the swimming pool facility because it was full. And had to wait for a period of time. The changing room was pretty disgusting hair all over the floor and dirty.

Very pleased with our stay, room could have been a bit cleaner..smudges in mirrors surfaces but use of pool was great. Nice and warm too

Good clean hotel

The staff on front desk was not friendly or accommodating for people arriving 15 minutes early for check in time. At 3pm there ended being a line up over a dozen people trying to check in. Staff in restaurant didn’t use common sense of putting a few tables together to accommodate a party of 8 people. They did not keep on top of lack of mugs, glasses and cutlery during the breakfast hours.

Restaurant food excellent and room was comfortable, but desk service was lacking . Turned up at 14.24 and told check in was 15.00. Then as soon as I sat down desk opens and a crowd of people joined the desk? Common sense would have been to deal with my request ? Bit jobs worth really and did not tell me I get discount on parking , and told to pay on app

Not at all impressed at the extra charge for parking especially as it wasnt explained at time of booking, come on management this is an outragous charge.

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Convenient location with full range of breakfast buffet options