Outbound Sedona

Nice hotel. Large, clean, comfotable rooms that look out on lovely yard. Great terrace and patio area. Staff was very nice and always helpful. Only complaints were that restaurant and bar seemed either short-staffed or had many new hires because service was hit-or-miss, and there were only 4 lounge chairs by the pool. There were several sets of tables and chairs but only 4 lounge chairs that you could lay on and they were in constant use in mid-April. Hotel is a few minutes from downtown so be sure to use Sedona's shuttle service to avoid parking issues.

The staff is excellent. Very helpful

Rooms are outdated, bathroom had dirt stains. For $500+ a night I expected a lot more. The view is OK. Not like the pictures.

The property is older and needs updating on the inside especially. TV was not working, extra phone was broken, shower handle was loose. Hair was left in the tub. No microwave in the room. Room smelled musty and was dark. They did send someone over to fix the problems right away. The restaurant had poor service the food was ok but not cooked as asked. No one checked on us or refilled our drinks until we were ready to go. I would not recommend or stay here again.

They gave us a pet friendly room After notifying them my daughter was severely allergic

Everything

Good location but far from downtown, great loan to go out to.

Old rooms, old bathrooms, really outdated smelly carpets and furniture. The room looks like straight from the 70’s. Sheets were in bad shape too and very poor condition (with ripping and holes). When we checked in they told us that WE are in charge of making the sofa bed for our kids and they will only provide the sheets (of course they weren’t available in the room and we had to wait for someone to drop them and leave). We asked for daily clean up and we didn’t get it. We came down one day for breakfast and had to wait 15 min to get a sit even though they were so many available tables, so we just left.. Overall Very disappointing. This is definitely not worth the price and doesn’t feel like a resort.

The view

beautiful property, very friendly staff

The location was great and staff were friendly and helpful.

Too many items were out of stock at the bar and at the restaurant.