Extended Stay America Suites Houston Med Ctr Braeswood Bl

The air did not stay on it was hot in our room we didnt rest at all and had to be at the hospital at 8 am. The whole hotel smelt like weed it was a terrible experience ill never stay there again or recommend to anyone

Convenient to hospital, clean, value. Maria at front desk offered outstanding service and is a good ambassador for the hotel

Nothing like pictures posted!

Fix the Elevator, shower drian, ours the water would stay took long to go down the drain, accommodate those who cant ise stairway!

Rooms are dirty, seen some cockroaches but it’s a convenient location and affordable for our visits to the medical center.

Fix the elevator

The rooms were clean, I like a full kitchen. The elevator was not working and the thermostat in the room was pre programed so it keeps reverting to the set temp every couple of hours. Woke up in middle of night burning up and the AC was changed again, made it hard to sleep well and get comfortable. They advertise a breakfast but all they had was coffee and 1package of instant oatmeal, nothing like their pictures advertised.

Elevator was not working. No rooms on first floor. I’m cancer patient at MdAnderson. It was difficult task walking stairs

First stay 3 months ago elevator was broken Came back and elevator was still broken. I had asked for a room on the first floor…however they didn’t have one…only in the 3rd floor. Understood i have cancer and undergoing chemo treatments-I cannot walk up 3 stairs. Finally the manager came and was able to make accommodations for me on the first floor. It was very stressful-i drive 4 hours to rest before and after. Thankfully they made it work…however not certain if I will book another night.

Place was fine for 1-night stay. Hotel should take some pride in their facility and replace old tattered curtains. Look from outside is drab and sets the standard. Get rid of broken down cars in parking lot. Also, breakfast was not good - Coffee and instant oatmeal - no fresh fruit or anything of the sort. We were there to visit our family who recently had major surgery and will be there for at least a month - probably will not come back to this hotel.