Extended Stay America Suites - Dallas - Plano

Their was no breakfast. Just coffee and muffin

Their were Roaches in my room and the room was filthy

Pool is open!

Affordable, easy to access to road ways, and location

Loud smelled bad room was not clean beds woe so uncomfortable

Was very loud breakfast was muffins and fruit drinks were old

Room smelled like a truck stop. Sheets were not clean.

Hotel was nice, room needed to be more thoroughly cleaned

The man at the front desk was nice however we found bed bugs

The location.

The room was dirty. My baby’s legs were black from crawling on the floor. The restroom walls were dirty, the tub was stained, and old wash clothed was left on the curtain rod. The pull out mattress was stained. The hotel also had an unpleasant smell.

Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!

Upon arrival they did not have the room I had originally booked they did not have a room for. I needed two beds and they gave me a room with one bed