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6.4 / 10 Guest Rating

Comfort Suites The Colony - Plano West

4796 Memorial Drive, The Colony, us

Comfort Suites The Colony - Plano West - main view

About the Property

Luxurious All-Suite Hotel

Modern Amenities: Enjoy a fitness center, free Wi-Fi, and spacious suites with convenient appliances.

Relaxing Indoor Pool: Unwind in our indoor pool or catch up on work in the business center.

Convenient Location: Just minutes away from popular attractions like Hawaiian Falls Adventure Park and Allen Premium Outlets Mall.

Book now to experience comfort and convenience at Comfort Suites Near Stonebriar Mall in The Colony, Texas!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
King Suite - Non-Smoking - Photo 5
King Suite - Non-Smoking - Photo 6
King Suite - Non-Smoking - Photo 7
King Suite - Non-Smoking - Photo 8
King Suite - Non-Smoking - Photo 9
1/9

King Suite - Non-Smoking

Featuring a sofa bed, this suite includes free Wi-Fi and cable TV. A microwave and a fridge are also included.

37 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, KING BED

Non-refundable
Breakfast Included
20% OFF$106.89

$85.51

Includes taxes & fees
Queen Suite with Two Queen Beds - Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Non-Smoking - Photo 4
Queen Suite with Two Queen Beds - Non-Smoking - Photo 5
Queen Suite with Two Queen Beds - Non-Smoking - Photo 6
1/6

Queen Suite with Two Queen Beds - Non-Smoking

Featuring a sofa bed, this suite includes free Wi-Fi and cable TV. A microwave and a fridge are also included.

37 sqm
Sleeps 4
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$106.89

$85.51

Includes taxes & fees
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 4
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 5
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 6
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 7
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 8
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 9
1/9

Queen Suite with Two Queen Beds - Disability Access/Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 3 beds.

37 sqm
Sleeps 4
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, 2 QUEEN BEDS, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$114.01

$91.21

Includes taxes & fees
King Suite - Disability Access/Non-Smoking - Photo 1
King Suite - Disability Access/Non-Smoking - Photo 2
King Suite - Disability Access/Non-Smoking - Photo 3
King Suite - Disability Access/Non-Smoking - Photo 4
King Suite - Disability Access/Non-Smoking - Photo 5
King Suite - Disability Access/Non-Smoking - Photo 6
King Suite - Disability Access/Non-Smoking - Photo 7
King Suite - Disability Access/Non-Smoking - Photo 8
King Suite - Disability Access/Non-Smoking - Photo 9
1/9

King Suite - Disability Access/Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

37 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

SUITE, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$114.01

$91.21

Includes taxes & fees
One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
1/3

One-Bedroom Suite

The spacious suite offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The suite provides a carpeted floor and heating. The unit has 2 beds.

74 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

SUITE NON SMOKING

Non-refundable
Breakfast Included
20% OFF$116.88

$93.5

Includes taxes & fees

Guest Reviews

6.4
Good563 verified reviews
AI Summary

Guests highly rate the location and frequently praise the helpful staff.

Categories

Cleanliness5.2
Service7.7
Location8.7
Room Quality5.2
Amenities5.2
Value for Money6.2
Food and Beverage7.2
Overall Experience6.2

Select topics to read reviews

M
MOhsanusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Good"

3.0

Most of items were missing in room we have to ask them that tissue rolls, Iron, sheets, facial soap were missing. ***MOST OF THAT SUCH A BAD SMELL WAS COMING WECOULDNOT SLOEEP WELL DURING OUR STAY FO RTAHT REASON

NOTHING

Helpful?
T
ThomasusUS
Verified booking
family_with_children
Standard Room
Stayed in May 10, 2026

"Good"

1.0

AC worked well

Pool out of service, big stains on mattress of sofa bed, handprints over walls, dead bug smushed on the wall and left there. Breakfast was not good, other guests were also complaining saying the waffle batter tasted sour. Comfort Suites is usually great, this one is not.

Helpful?
8
834jazminea
Verified booking
Business
Standard Room
Stayed in May 8, 2026

"ROACH INFESTED"

2.0

I stayed in Room 111 and experienced a severe cleanliness issue. There were roaches in the room, and a large one actually crawled on me during my stay. This is unacceptable for any hotel. I informed the front desk, but the issue was not properly addressed. I do not recommend staying here due to hygiene concerns.

Helpful?
J
JULEIMYusUS
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"Exceptional"

10.0
Helpful?
S
StephanieusUS
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"No complaints, clean, comfortable & friendly staff!"

10.0

The staff were very helpful & accommodating

No pool

Helpful?
R
RudyusUS
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

10.0

Staff

Rooms in need of minor repairs. They no longer provide soap. Rooms only have shower gel in the bathroom and only hand lotion by the sink.

Helpful?
S
smcclintonLITTLE ROCK, ARKANSAS
Verified booking
Business
Standard Room
Stayed in Apr 29, 2026

"Horrible stay"

2.0

Don’t stay here. Staff was unhelpful and very unprofessional. Hotel was in disrepair. Room was decrepit. I felt unsafe. Police visited property twice in one night.

Helpful?
E
EmiliousUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

9.0
Helpful?
J
JesususUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"4/10 it was disappointing, It had cockroach’s and the bathroom was not completely clean"

4.0

Location

It had cockroach’s and the bathroom was not completely clean

Helpful?
E
ElenausUS
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"I believe the place needs renovation but mainly, making sure there is clean air and reduction in allergens are my main c"

4.0

Location was great

It smelled musty and I kept coughing all night due to something in the air.

Helpful?