HomeTowne Studios by Red Roof Spokane - Valley

The location but not much else! My hotel room was absolutely filthy. There was even food on the floor so it hadn't been swept and food and dirt marks in the floor everywhere so it hadn't been mopped either! Their was not one bench or chair to sit in outside and not compatible for a disabled person or the old? And the drug dealing going on in the parking lot areas was scary and dangerous? There seems to be a criminal element of drug use and drug dealing going on! People were crying out and moaning when I got there like they were on some heavy drugs and flipping out! It was horrible and a horrible stay I've ever had and I have traveled a lot in my life! Very bad and filthy nasty place to stay and to top that off, the new manager from Arizona's activities with the female guests was questionable? The male manager allowed certain people to be intimidated and treated the aggressors as if it was okay and acceptable which is an absolute failure as a manager of any business!

Everything and more of what I just said! The location but not much else! My hotel room was absolutely filthy. There was even food on the floor so it hadn't been swept and food and dirt marks in the floor everywhere so it hadn't been mopped either! Their was not one bench or chair to sit in outside and not compatible for a disabled person or the old? And the drug dealing going on in the parking lot areas was scary and dangerous? There seems to be a criminal element of drug use and drug dealing going on! People were crying out and moaning when I got there like they were on some heavy drugs and flipping out! It was horrible and a horrible stay I've ever had and I have traveled a lot in my life! Very bad and filthy nasty place to stay and to top that off, the new manager from Arizona's activities with the female guests was questionable? The male manager allowed certain people to be intimidated and treated the aggressors as if it was okay and acceptable which is an absolute failure as a manager of any business!

The room i was in was very far away from my vehicle and smokers were walking by my room frequently. A lot of men were hanging out drinking beer outside after 9 when i got home. It made me as a single woman feel slightly concerned. One fella wanted to come into my room. The venting must be interconnected because my non smoking room smelled like old smoke that evening when i arrived back from my meeting. It smelled fine when i first arrived. The bed was awesome!! Not enough blankets for me, but they were clean and all white. . The fridge was huge! They have a hot plate type set up built into the counter for cooking. A nice sized sink nearby the burners with a decent place to prepare simple foods. No tub, which i enjoy after a long drive. But the shower was nice. Athsetics were pretty rough older laminate flooring. The bedding was very plain and uninviting... needed some nice color. More wall art would be nice. Toiletries included a tiny bar of soap. They had no coffee pot in there. Shocking! I brought my own tea, but had to go buy a kettle to make my evening and morning hot drinks. I think this place is not really a motel. We have one like it back home. They rent out monthly to folk. The exterior building looked nice in the front. Grass was a bit long and uneven. Parking is tight. Room was clean. Smelled of disinfectent.

Grrat dtaff, clean room

Toliet didnt flush, floor unlevel, dresser tried to take me out a couple times.

The property was fine the night staff that checked me was rude snappy and on her cell phone chatting with her boyfriend though the whole check in. When I asked about s near by pharmacy. All she said was on Sprague. Asked where that was she said we're on Sprague. Asked which direction got to upset and aggressively point to the left. I reminded her I wasn't from the area nor the state. She rolled her eyes walked away. Had to remind her I still needed my room key which she announced the room number. Huge no no. I worked in hospitalities for 25yrs. Managed properties all over the nation under all the big banners. This was ridiculous. This morning I ask for a late check out was told no, then gave me an extra 30min. Asked at 9am. Check out is at 11am. By 1030 had 3 different people come to my door asking if I was checking out. The last one who claimed to be the General manager was dressed like a las Vegas pump. Never again.

The beds weren’t bad, they were comfortable and the kitchenette for the long stay is always a plus

This is going to be a very long review and I apologize in advance! This hotel is raunchy, ghetto, nasty and apparently the WORKERS are THIEVES so be careful with what card you put on file and mindful of what transactions are being made after checking out of the place! To start, our AC unit stopped working day 1, which it happens but to get it fixed was a hassle. I went down to the office about it that night and had told their clerk, she stated that she was new and was kind of unsure of what to do but she filled out a yellow and pink maintenance slip and told me that the maintenance guy will be in at 8am and should stop by shortly after he gets in, 1pm came around and we heard nothing, then 3pm came and still nothing so by almost 4pm I went down and was like ‘hey, maintenance hasn’t stopped by yet’, not realizing that I was talking to maintenance, so the maintenance guy asks what room and I told him then he says something like ‘this is the first I’m hearing about it and I get off in a couple of minutes but I’ll check it right quick’, so he comes up with me and checks it out to then determine that it needs to be replaced so he says he’ll have to come back tomorrow morning. We agreed on a time for him to come which was 9-10am, he never showed up so I called the front desk around noon, the manager answers and off the bat kinda gets defensive, I told him “hey I was wondering when maintenance was coming?

Staff are friendly.

Bed was dirty and appeared to have been slept in previously to my stay. Bathroom was uncomfortable with the toilet not functioning properly. No glasses in the room to drink water.

I felt so uncomfortable with this property. I did not stay and I hope to receive a refund.

They locked us out. Almost spent a night outside. I never stayed there