Economy Suites Springfield - Extended Stay

I'm never usually one to get feedback, but hopefully this feedback will provoke improvement. I reserved a non-smoking room, and confirmed that's what I got by the placard on the door, but the room smelled heavily like smoke. There were different items that were broken such as the toilet seat, lamp shades, the bed and bedframe, and bathroom fan. The floor itself was also very dirty as tho it hadn't been swept in a very long time, much less get a mop job. The hotel itself/the location was what I would consider a bit sketchy. There were multiple signs and placards around the property and in the room warning to protect your property. Overall a good enough place to get some rest, but there were multiple things I figured I should bring to attention. Thanks!

Really nothing at this point

The room was a mess, bugs everywhere, people right outside the door being loud and a very strong scent of weed. I needed a quick rest and I thought why not but apparently I made the wrong choice. The staff was horrible me and my man could not open the door and we went in to the office to get help and the guy was doing nothing and he said " one minute hold on" while he was on his phone and then was so rude

Reserved two beds, told no reservation from clerk who was visiting boyfriend on phone and uninterested in confirmation # on our phone! Given King bed only, terrible room, miserable mattress and bedding, very loud A/C, dead bugs in bathroom, NO shampoo, miniscule soap, holey towels and huge hole middle of shower curtain. No tv remote, parking terrible for our truck and lots of loitering by residents. NEVER AGAIN!

There was roaches, dirty bedding, messed up toilet. Door looked like it had been kicked in a few times. It was a non smoking room and constantly smelled like fresh cigarettes. The staff was very nice at least.

If you like sleeping in an overpriced dumpster, this is the place to be, extremely dirty, unkept, bed bugs, filthy filthy filthy. It's disturbing how this place can even stay open. OSHA should be called as well as the board of health.

creepy!!! avoida it

Most horrible place of ever stayed in my life

Absolutely filthy bugs crawling everywhere TVs were turned off sometime before midnight and not turn down until 6:00 a.m.

Quick and easy check in

Nest of roaches in the room