Altis Grand Hotel

In a short sentence I can say, from the check-in till the check-out we were treated well by the hotel staffs which is expected from any 5-star rated place. The staff's where so helpful, the cleaners did great job in keeping the room fresh and neat. The breakfast was of top notch quality. Overall we are content with the experience we had with Altis Grand hotel and would highly recommend this place.

Nothing to call out explicitly as we didn't experience anything which we wanted the staffs to pay attention to.

Family friendly hotel with friendly and helpful staff, comfortable rooms and excellent facilities. Location is great for exploring the main tourist sites in Lisbon, with easy access to the Metro system. We stayed as a family (one adult and two children) for three nights. We used the pool, one of the restaurants, the roof top bar and the breakfast buffet. We would definitely stay here again.

My company recently held a 3 day meeting here in May. The venue was fantastic. The front desk was very easy to deal with an accommodating for all attendees. I can't say enough about the event staff. Working with Claudia and Raquel is a must. They met with us weekly before the event to plan all details. Additionally, they were able to assist in recommending evening restaurants as well as securing and arranging all of our transportation details for the week for our group of 150. Onsite their execution was flawless. Whatever we needed was delivered in a timely manner and they were constantly checking in on us to make sure everything was running properly. The rooms were also very nice and clean and the view of the city from our upstairs meeting space was perfect. I highly recommend this hotel and this great team!

Altis Grand is a great location, situated only a short distance from the older parts of Lisbon which can get really congested. Avenida is a lovely stroll and away from the Centre it leads to the Parque and excellent shopping. I had a very friendly welcome and throughout my stay I found all the staff helpful and charming. The 12th Floor Rooftop bar has amazing views and is very relaxing at night for late night drink. I had an issue with the shower in my room which was adequately fixed. The room itself was large and comfortable. Super service. Accommodation is reasonably priced. Having been to Lisbon several times and tried at least a half-dozen hotels, the Altis Grand will be the one I return to.