Altis Grand Hotel

Very obliging & helpful with anything

Это мой дом в Лиссабоне. Отель замечательно расположен, отличный сервис, комфортные комнаты, удобные кровати. В отеле не плохой gym и хороший бассейн. Завтраки выше всяких похвал. Удобно то, что есть паркинг. Отличная «пятерка» за нормальную сумму . Рекомендую

This hotel is well past its prime. While it is rated as a five-star establishment, the extremely dated rooms, decor, and facilities make you wonder if local licensing authorities are still living in 1973 when the property first opened. The location is merely okay; while it is a short walk to Avenida da Liberdade, it sits quite far from the main tourist hubs. Our stay was plagued by room and service issues from the very beginning. Upon arrival, we were met by stifling heat due to a broken air conditioning system that ultimately required a reset of the entire hotel’s cooling network. The room itself was small, dark, and lacked a balcony. Furthermore, despite paying for a king-sized bed, we were given a queen, and the bathroom suffered from zero ventilation alongside low water pressure that amounted to a mere trickle. To make matters worse, the entire building lost power on our second-to-last night, cutting off the Wi-Fi, the elevators, and our only phone line to guest services. This major outage was never properly acknowledged by the morning checkout staff, who dismissed it as a routine occurrence and offered absolutely no compensation. The hotel's amenities and dining options offered little relief. The G Spa was a massive disappointment, featuring a small pool and jacuzzi alongside an odd policy forcing guests to wear swim caps. We avoided the hotel restaurants entirely due to absurdly overpriced menus, such as a €24 breakfast per person that can easily be beaten in both price and quality for two people at Simpli Coffee just up the street. Even the complimentary evening cocktails provided by the bar were terrible. The only highlight was when staff brought a complementary slice of cake and a bottle of champagne to our room to celebrate my girlfriend's birthday. Ultimately this was a highly disappointing experience that left us wishing we had stayed at the Altis Avenida down the street instead.

All was just fine. Not outstanding but for that one must pay more $$$. Not a single complaint.

The staff were most friendly, attentive, and professional. There was a nice touch when they brought a piece of cake and a bottle of champagne on the house for my girlfriend's birthday.

This hotel is well past its prime. While it is rated as a five-star establishment, the extremely dated rooms, decor, and facilities make you wonder if the licensing authorities are still living in 1973 when the property first opened. The location is merely okay; while it is a short walk to Avenida da Liberdade, it sits quite far from the main tourist hubs. Our stay was plagued by room and service issues from the very beginning. Upon arrival, we were met by stifling heat due to a broken air conditioning system that ultimately required a reset of the entire hotel’s cooling network. The room itself was small, dark, and lacked a balcony. Furthermore, despite paying for a king-sized bed, we were given a queen, and the bathroom suffered from zero ventilation alongside low water pressure that amounted to a mere trickle. Housekeeping was equally disappointing, as our rooms were not serviced until late in the afternoon – a timeline that is completely unacceptable for a five-star property. To make matters worse, the entire building lost power on our second-to-last night, cutting off the Wi-Fi, the elevators, and our only phone line to guest services. This major outage was never properly acknowledged by the morning checkout staff, who dismissed it as a routine occurrence and offered absolutely no compensation. The hotel's amenities and dining options offered little relief. The G Spa was a massive disappointment, featuring a small pool and jacuzzi alongside an odd policy forcing guests to wear swim caps. We avoided the hotel restaurants entirely due to absurdly overpriced menus, such as a €24 per person breakfast that can easily be beaten in both price and quality for two people at Simpli just up the street. Even the complimentary evening cocktails provided by the bar were terrible. Ultimately, this was a highly disappointing experience that left us wishing we had stayed at the Altis Avenida down the street instead.

Great location and value for money. Great helpful staff

A bit dated

De tudo

Atendimento no Spa e a TV, que é pequena