Extended Stay America Suites - Chicago - Lombard - Yorktown Center

Limpieza y bien organizado

Que no habían sábanas para el sofá cama fui ala recepción y lo solucionamos

Not too much

No good breakfast

The property was nice and quiet

The staff was awesome, the rooms were clean and cozy

I had several disappointing experiences during my stay. The elevator was out of service the entire time, and being on the third floor made it very inconvenient—especially with luggage and pets. On top of that, my room key stopped working multiple times, which required me to go back down to the front desk repeatedly to have it reset or retrieve a backup key from the car. Breakfast was also underwhelming. Options were very limited, and there was no coffee available around 8:50 AM, which meant I had to wait just to get a cup. Another issue was the pet fee. The listing stated a flat $50 per stay, but I was charged $111 for two nights with two dogs, which was not made clear upfront and felt misleading. Overall, I wouldn’t return based on this experience.

Compliment breakfast is limited. Not enough coffee, no bread.

La ubicación

Pagamos por cuatro personas y nos dieron una cama doble y un sofá cama en malas condiciones, el ascensor dañado, el piso de la habitación muy sucio, el hotel tiene un olor extraño, el desayuno que ofrecen con el hospedaje es un café y una galleta

Service good