Extended Stay America Suites - Cleveland - Great Northern Mall

Gross. Pull out bed had old gross water bottle and fruit looops all over it. Stained floor. Not good

Nice room and very clean

The Price?

The room had an odor to it that stayed and didn't seemed like the room was cleaned. The site itself smelled like old food or spoiled food. Food splatter against the wall. Unable to accommodate a vacuum. There were people smoking weed outside next to the exit while we were walking our kids in or out not matter the time of day. Just over all not well maintained.

They did not have pillows for the pull out, we had to go buy some for our sons. It was not clean and our room had a hole in the bathroom door and knob was falling off and cabinets looked like they had been chewed on the corners. There was a dog across the hall that barked constantly. Breakfast was either a protein bar or small muffin.

n/a

Dirty carpets, stains everywhere. the AC unit had dirt and debris inside. the room smelled of sitting water, musty. did not feel clean at all. i have stayed in Ext stay suites before, but this one felt gross and grimy

Check in went fine but I don’t think they were happy we booked on Expedia bc of the low rate we got so he kept saying how they were sold out etc. our room was smelly and we bought some deodorizer's to try to help cover the smell. We were on the first floor and it was super noisy above us. The pull out mattress had a bunch of terrible looking stains. The complimentary breakfast was watery coffee and expired nutrigrain bars. I wouldn’t stay there again.

No quite Yelling and screaming all day and throughout the night Room smelled like cigarettes 🚬 as soon as walking in. Legit sound like people were being rag doll tossed legit all day and night. May have been loud wild kids. Would not recommend. Paid way too much money to be dealing with all of that stuff. Couldn't rest peacefully whatsoever. To assign people rooms on the top floor with so many children or whatever was going on made absolutely no sense whatsoever. These places charge way too much amd you do not get anything truly for the money but the room. Cannot even relax. Definitely wouldve gone somewhere else. The stove was so out dated. Not at all what I expected.

Good for the price. Nothing extra fancy. Good people who operate the property. Solid property for the price. Not fancy, lavish or extra clean. I felt safe.

Stay was comfortable enough for the price. Entire hotel is definitely older and it shows. Was okay enough with everything until we tried to use the pull out bed and couldn't because there was no sheet on it and it was dirty. So I just slept on the couch without pulling it out. Good thing I'm short.