Extended Stay America Suites - Cleveland - Westlake

Location was good

Carpets in room stained/not clean. Kitchenette stove very old & not clean. Refrigerator very noisy. Ask the front desk to use lobby bathroom and was told there are none when i could see it was just locked! The breakfast was a joke-muffins & oat meal packets nothing else.

I had particular requirements for my room. I needed a kitchen and I had a price requirement. Both were met. The staff were incredibly nice and kind, easily reachable and answered all my questions easily. However, this is not a property I'd stay at again. While the rooms were clean, for the most part - the floor could've used more sweeping and mopping, they were dark and had only a small window for light. Not many upgrades made any time recently, and the stove in the unit didn't work well (took me 20 - 30 minutes to brown sausage in a pan, no joke). I needed a full kitchen and while it did have an oven, the stove gave me no hope that the oven would work either. The walls were incredibly thin so I heard housekeeping outside my door and in the hallway as well as my neighbor upstairs. The area was walkable though, and had beautiful trees so I did walk a bit. There was a yoga studio right across the street and a Trader Joe's just up the way.

Rooms were spacious and clean

Smelt like old cigarettes. Very dirty rooms.

This place is in dire need of a remodel. Would not stay here again.

Yes thee establishment on Clemens Extended Stay was truly fantastic. The people place and all amenities are up to part. Thank you 🌷 Extended Stay on Clemens Rd. Westlake.