Extended Stay America Select Suites Newport News I-64

Excited to be at the property however we received a letter of a roach issue and a fight broke out with lingering shouting and noise having the police to return. Cut the trip short but will say the staff assisted in giving a refund and free one day stay for a later date.

Loud. Dirty. Thought I was going tonget shot.

The room had roaches , dirty pillow cases. The bath tub was black . They need to redo the bathroom . The building was filled with roaches . You have to park you car in the front they break in cars .

There was a full garbage in the room when we arrived.

The lobby was not welcoming, the staff was nice but the hotel itself looked very dingy. Sheets did not look clean, carpets either. Not a pleasant smell in the hallways.

I didn’t like anything. There was dried urine and pubic hair on the toilet. The room reeked and smelled old. The kitchen was not the one pictured on the website. And it looked as if there were a lot of illegal activities going on in the parking lot.

Did not clean the bathroom or the floors. Did see roaches and roach eggs.

I loved everything about this property and most importantly the room was very clean

The place is decent and adequate. the amenities were provided, but tired and worn down. the room felt more like a dorm than a hotel room, needed to have a warmer touch and welcoming feel. it was clean, but the shower needs replacing

Absolutely terrible! The room we prepaid for was not available when we checked in. We needed 2 beds and the only room they had left had 1 bed. The hotel smelled like pot. The property was filthy, trash everywhere. No one was at the front desk, I had to wait 15 minutes until someone came. Do not stay there!! We left and requested a refund.