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9 / 10 Guest Rating

Hotel West Refugio

Cto. el Molino Centro, San Juan del Río, QUE, 76800, San Juan del Río, MX

Hotel West Refugio - main view

About the Property

Relaxation and Recreation
Enjoy a dip in the outdoor pool or unwind in the terrace and garden, offering picturesque views.

Beverages and Socializing
Sip on your favorite drink at the bar/lounge or poolside bar for a relaxing evening.

Tech-Savvy and Comfortable Stay
Individually decorated guestrooms equipped with Smart TVs and complimentary Wi-Fi offer a cozy retreat.

Book Hotel West Refugio now to make the most of these fantastic amenities and attractions in San Juan del Río!

Facilities & Amenities

Free WiFi
Terrace
Garden
Street parking
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Pool sun loungers
Mosquito nets
Garage

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional78 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and comfortable rooms.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

J
José Agustín
Verified booking
partner
Standard Room
Stayed in Jan 31, 2024

"Exceptional"

10.0

Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.

Helpful?
E
Enrique
Verified booking
Standard Room
Stayed in Dec 10, 2023

"Exceptional"

10.0

Excelentes

Helpful?
S
Salvador
Verified booking
Standard Room
Stayed in Oct 11, 2023

"Muy buen servicio en general "

10.0

Muy cómodo y agusto la estancia

Helpful?
N
NadiacaCA
Verified booking
young couple
Standard Room
Stayed in Jul 21, 2023

"Great!"

9.0

The hosts were genuinely fabulous. Very welcoming, helpful and super good vibes. Cute place, western themed, nice grounds, good facilities. Very safe. Full kitchen and outdoor bar/bbq area for your use. Small pool.

Helpful?
A
AlexanderusUS
Verified booking
young couple
Standard Room
Stayed in Jul 7, 2023

"Very good"

8.0
Helpful?
A
Antonio
Verified booking
Standard Room
Stayed in May 23, 2023

"Good"

2.0

Pésimo servicio, yo ya tenía la reservación y en el Hotel no te resiven después de las 11 PM yo les comenté que llegaría 11: 05 y me dijeron que ya no me recibirían y perdí la reservación, la persona con la que hable nada amable! No lo recomiendo en lo absoluto

Helpful?
G
Gustavo
Verified booking
Standard Room
Stayed in May 8, 2023

"Buen lugar, buen servicio, diferente"

8.0

Muy buena atención y claridad de las reglas. Hace calor en esta época y el ventilador de techo es insuficiente para refrescarse por las noches. El lugar es acogedor y diferente, buen concepto para viajeros de la actualidad

Helpful?
J
JOSE MANUEL
Verified booking
Standard Room
Stayed in May 5, 2023

"Exceptional"

10.0

Ambiente tranquilo.

Helpful?
T
ThomasmxMX
Verified booking
young couple
Standard Room
Stayed in Apr 21, 2023

"Great location, good for our dogs, couldn't ask for a better stay. Everything was really nice!"

9.0
Helpful?
J
JosemxMX
Verified booking
young couple
Standard Room
Stayed in Mar 30, 2023

"A comfortable, clean and relaxing stay"

10.0

The design was very unique

Helpful?