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9 / 10 Guest Rating

Hotel West Refugio

Cto. el Molino Centro, San Juan del Río, QUE, 76800, San Juan del Río, MX

Hotel West Refugio - main view

About the Property

Relaxation and Recreation
Enjoy a dip in the outdoor pool or unwind in the terrace and garden, offering picturesque views.

Beverages and Socializing
Sip on your favorite drink at the bar/lounge or poolside bar for a relaxing evening.

Tech-Savvy and Comfortable Stay
Individually decorated guestrooms equipped with Smart TVs and complimentary Wi-Fi offer a cozy retreat.

Book Hotel West Refugio now to make the most of these fantastic amenities and attractions in San Juan del Río!

Facilities & Amenities

Free WiFi
Terrace
Garden
Street parking
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Pool sun loungers
Mosquito nets
Garage

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional78 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and comfortable rooms.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

J
JasmineusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 15, 2023

"Exceptional"

10.0
Helpful?
C
CiritausUS
Verified booking
young couple
Standard Room
Stayed in Mar 7, 2023

"Very good"

8.0
Helpful?
D
DavidmxMX
Verified booking
young couple
Standard Room
Stayed in Jan 19, 2023

"Exceptional"

10.0
Helpful?
P
PaolamxMX
Verified booking
family with young children
Standard Room
Stayed in Jan 7, 2023

"Exceptional"

10.0
Helpful?
I
Idaly
Verified booking
family
Standard Room
Stayed in Jan 5, 2023

"Good"

6.0

Muy bonito el lugar, una recomendación es trabajar en acomodar y dejar bien lo del servicio de agua en la regadera no pueden dejar que se tire tantos litros de agua solo porque no sale caliente, ojo con eso porque actualmente es bastante grave. :/ todo lo demás esta muy bien. Gracias

Helpful?
J
Jaime
Verified booking
Standard Room
Stayed in Dec 6, 2022

"Sabanas sucias y zona no muy conveniente "

4.0

Las sábanas de las camas del hotel al parecer no las habían cambiado porque olían a sudor, zona en la que está el hotel pareciera no ser segura.

Helpful?
M
Miguel
Verified booking
Standard Room
Stayed in Oct 20, 2022

"Exceptional"

10.0

Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.

Helpful?
A
AnonymousmxMX
Verified booking
young couple
Standard Room
Stayed in Oct 9, 2022

"Exceptional"

10.0
Helpful?
D
Dulce Irene
Verified booking
friends
Standard Room
Stayed in Sep 5, 2022

"Exceptional"

10.0

Trato excelente, hotel limpio y con muy buen logro de tematica.

Helpful?
K
Karla
Verified booking
family
Standard Room
Stayed in Sep 1, 2022

"Good"

6.0

El lugar está increible, muy original todo, muy limpio. La atención estuvo formidable. Tienes una cocina de servicio común con todo lo que podrías necesitar además de que puedes pedir a restaurantes cercanos y te lo llevan sin problema. La limpieza de las habitaciones formidable, todo olia a nuevo y justo ahí está el detalle, los colchones eran nuevos y creo que son de uso rudo por lo que para mi y mi esposo además de una pareja con la que fuimos, para los 4 fue imposible dormir. Al menos yo me daba vuelta cada hora aprox porque se me dormian los brazos o la espalda me dolía. Creo que se podría solucionar con un sobre colchón de los que anuncian que tienen 10 cm de grosor, ya que por ese detalle te podrías perder un buen lugar.

Helpful?