Croix Grand Hotel

Yes

Excelentes

Was nice and clean.

Need to fix the pool

First the electronic key would not work. Had to go a new one, that didnt work either, but after about 5 minutes finally got it to work. 2nd, lights would not come on, again, had to play around with them to get to work. 3rd, no TV channels although Direct TV logo kept showing up, could only get 2 stations. 4th bed caved in the center when my spouse laid down. Once that happened, we packed our belongings back up and promptly checked out. Lady at the desk did not seem to care one way or the other that we were leaving. I always try to stay at local places when I travel. In the future, I will stay to the main hotel chains.

There was nothing about this hotel that is acceptable. The first room we were in had a poorly overlay put into tub which moved and popped. We moved to the 2nd floor to another room. The phone didnt work. The deadbolt didnt work. The sinck had a crack all the way across it. Our cards has to be redone once for first room and 3 times for 2nd room. No apologies for anything that was wrong. Nobody knew how to get ahold of the manager. Didn't feel safe there nor clean. Beds were terrible. Nothing like any of the photos on the website.

Was good. Had some trouble with keycard, but was taken care of quickly.

You get what you pay for. About the only two things I liked were that I was able to get a quiet night sleep and the "hot", although skimp, breakfast. The room, which was a hodgepodge of one and a half regular rooms, smelled dirty, the security latch was broken in the main entey door, the bath sink faucet was loose and the floor needed a major sweeping.. The grounds were unkempt, the pool was out of service, and the parking lot lighting was dim and limited.

This place is terrible. How it’s listed on Expedia is beyond comprehension. I want a refund

My room wasn't ready when i arrived. Floors were filthy. Only 2 sets of towels for a room that sleeps 4. Breakfast was aweful. Sausage had no taste and the eggs were watery. Flies all over the bread. Coffee was not hot. The pool was closed for maintenance. One of the beds had a huge dip in the middle & was very uncomfortable.