Comfort Suites Fort Wayne North

Nice stay. Quick, courteous check in. Clean room with plenty of space.

Pleasant for the price

Staff, cleanliness

The staff was nice. The only complaint for me was the infestation of ants

When we first got to the room we saw a few Tiny ants. We didn’t think anything of it because we were just outside and they could have came in on us. When we woke up there were ants in the bathroom and hundreds on the dresser with the tv on it. No one was at the desk when we were checking out so we just left.

WORST EXPERIENCE EVER! In our years of travel we have never stayed at a place quite like this, the room was covered in ants, the pull out sofa was absolutely disgusting, there was a police raid in one of the rooms. We asked for a refund and they tried to put us into a room right next door to where the raid happened with wood chunks all over the floor still, the manager was very combative and refused to give us a refund even after all of this and why we explained our reasoning behind wanting to leave. They still charged us for all 3 nights even though we checked our immediately and went to the Holiday Inn, we are currently disputing the charge with our cc company. Travelers beware, this place is the absolute worst! Im not sure how they have the rating they do but its false.

Very nice welcome & great customer service. Downside was Air Con was 2 foot from the bed, noisy & caused sore heads. Place needs serious refresh. Breakfast was sub par, until fresh items were put out. Seems it is like 2 people running the whole place. Road into it is in serious need of repair. Pool was freezing cold, bottom of pool needs redoing & pool furniture needs refreshing & repairing. Great location. Just needs some money spent on it. Rooms are so dark & water marks on ceiling.

It was hot day and I got to the room. AC was off and the room was boiling hot. I turned on the AC and waited in that over for 3 hours until AC started to cool the room. The room is larger than AC capacity. Building is old.