Holiday Inn Express Breaux Bridge by IHG

Wonderful staff. She provided excellent customer service.

Under construction remodeling

Excellent TV

Room key was very hard to use but they are remodeling so probably dust had gotten into lock. Staff said new locks will be installed upon completion of remodel.

nice place

We should have been warned that the property is undergoing renovation and maybe offered a reduced price since there was no access to the pool and floors and carpet in the public areas was dusty. Otherwise I was most impressed with the staff. Very friendly and accommodating. I particularly enjoyed the breakfast provided by Maryann..a woman who obviously takes a lot of pride in what she offers to people and offers hospitality to everyone who enters the breakfast room. It is interesting that the property is just off of a very busy noisy highway; but there was no noise inside so they had done a good job of blocking it. The AC system could use some work..tough to keep at an even temperature.

ok

The breakfast every morning!

It’s very hard to get to off the highway. There’s no entrance to the parking lot. You have to go through a Mexican food restaurant parking lot to get the hotel. Passed it up several times until we figured it out. Others staying said they did the same thing.

Front of the house staff clearly do not have any sense of customer service. Due to an issue with the hotel software, it took 40 minutes for the receptionist to check us in and give us the room. Never apologized or tried to make our wait better. Receptionist the day after wasn't more welcoming. The hotel is currently being renovated so it feels like sleeping on a construction site

Hotel was under reconstruction and it was a mess. Paint and plastic everywhere on the second floor.