Country Inn & Suites by Radisson, Sevierville-Kodak, TN

Price was great. Staff was friendly.

It could have been a bit cleaner.

It was a good price and the room was big. Its been update and in a good area.

I didnt like that I got a king suite with a balcony and pull out bed and, it was suppose to have 2 queen beeds and queen pull out coach. The beds where both full sizes and the pull out was horrible. Bathroom wasnt 100% clean had hair all over and the exhaust fan was broken. Half the lights were burnt out and the fire place didnt work. Also the ac blew on the bed and had poor circulation. Whoever slept next to the ac would freeze while everyone else was hot. I also didnt like that the sink was located in the room and not the bathroom.

People working there were very helpful, professional and nice. Breakfast was also good with a good mix of foods.

Property is dated, doors did not close and lock great. Also, we had cockroaches in our bathroom.

No positive experience.

Black mold in the mini fridge, rust on hinges of the doors, hair on bathroom floor, shower tub doesn’t not drain, foul smell, loud highway noise all night.

It was beautiful and staff was nice! Exceeded expectations!

It’s beautiful

Clean nice room plenty of room the bed was comfortable

Hot water was not hot enough and the hand held shower head apart but everything else was good

I like the side doors and the breakfast

Nothing all was good

The location is good, close to a main street but not too busy. The front desk clerk was very friendly and helpful.

The property is dated and our room (130) had broken soap dispensers in both the shower and vanity areas. The towels were all simply piled onto a handicapped shower chair in a corner of the bathroom. The toilet paper roll dispenser was also broken, so the paper was just sitting on the back of the toilet. There was nowhere to hang a towel, except the closet. I paid extra to get a room with a balcony, but if I had known that the balcony was only about 3 feet deep and had no chairs on it, I definitely wouldn’t have spent the extra money for that room. There was an electric fireplace in the room, but no instructions on how to use it. I had to ask the front desk clerk how to use it. He gave good instructions, but I could tell that he has had to do this many times before. The hotel should simply put instructions for the fireplace on the mantel in the room to save frustration. The a/c unit was extremely loud every time it kicked on, so it would wake us every time, making it impossible to get a good night’s sleep. Leaving the door to the balcony open wasn’t an option since it didn’t have a screen and we were on the ground floor. The desk lamp was unplugged when we arrived, but due to the lack of adequate lighting in the room, I plugged it in and turned it on. Then I realized why it had been unplugged. It kept flashing, as if there was a short or it had a bad bulb. I unplugged it for safety and dealt with the darkness. The breakfast that was offered in the morning is a joke. Spongey fried eggs, a strange half bagel with cheese and what looked like tater tots melted on the top, sausage patties, and plastic cups the size of shot glasses for the juice. The coffee, however, was decent. I would not stay at this hotel again.