Country Inn & Suites by Radisson, Sevierville-Kodak, TN

Location,

Well first being on the first floor and having a door that leads to the outside that could easily be breached was not ideal. Actually we did not know we had a door until we opened the curtains after we returned from dinner. The worst part was the door was unlocked while all our belongings were in the room! Anybody could have wandered into our room. Next there was no chair or table to sit at in the room ether because it was so small, unacceptable as well. Then when you get to the bathroom there is no room to put towels and your belongings. Very poor set up at best given the cost. We will not return.

Outside

A/c, noisy

The breakfast was very good.

The bathroom was very small not enough room to move around.

At first glance, the hotel lobby looked nice. After getting to our room, I began to notice poor housekeeping issues. I left a note on the first day to please put a new Kleenex box. The sink was slow and filled with water from just brushing teeth, and the lotion container was empty. When I returned, the note was gone, and only the lotion was refilled. The next day, after being gone till late, no towels had been delivered to the room, but the bed was made. I used the hotel phone, which hasn't been cleaned in forever, to ask for towels that were promptly delivered. My fellow travelers also had no towels. The breakfast was average at best. We were at breakfast by 7am to find the coffee urn empty. I then went to use the waffle maker, and it was empty, too. It's a bit frustrating all around to have this many inadequacies. It's one thing to say lack of help, but another to say some are lax in doing the job they have.

It’s clean and nicely decorated. The location is fabulous for easy access to all activities in the area. The breakfast is nicely done as well.

No complains

Convient location and friendly, helpful staff.

Carpets and curtains were dirty.