Country Inn & Suites by Radisson, Sevierville-Kodak, TN

Beds slept very well!!!

The breakfast was terrible, biscuits were hard, eggs were burnt only thing that was good was the juice

The bds were comfortable. The sheets appeared to be clean.

The receptionist was very nice but she wasn’t dress very professionally. The next morning, she was the very same one preparing breakfast, it seemed as she came out to the reception desk for our check out wearing a dirty apron. The food was pretty terrible. The potatoes were uncooked. The biscuits were barely cooked. The elevator floor was not in good condition and it was covered by a dirty rug. The room smelled funny. The hinges on the bathroom door were rusted through. There was a vest left behind by someone by one of the beds. There were a couple of hairs on the door of the bathroom maybe from a dirty rag. The fact that the bathroom sink was outside the bathroom by the door made it feel like a motel.

We were not greeted with a friendly way. We were treated like a nuisance. Our room was worn down. The box spring covers had rips. There were scratches all over the walls. The bedside outlets did not work; neither did the phone or clock. There was garbage under the bed. There was no patio furniture on the balcony. The breakfast the next morning was very disappointing. The eggs were rubbery, the sausage was hard, and the potatoes were mediocre. We have stayed at Country Inn and Suites many times and we will not be staying at this chain any longer.

Location

Fridge in the room was broken. We told the front desk clerk he said the next day he would move us. He never mentioned it again.our last night there the front desk clerk, the woman was yelling in the hallway, we open the door its 11 PM. She’s screaming that somebody was smoking on the floor and they needed to stop loud and obnoxious.

Good breakfast . The lady working in kitchen very nice

Front desk clerk needs training on soft skills .and professional way to dress.she had a smart attitude. Housekeeping was very sweet and helpful went above and beyond to help us bathroom sink not in bathroom very dusty rooms.needs detail clean

Location

Got there at 1 and was unable to check in. check-in was at three so I was understanding that we were there two hours early. Went and got something to eat. Came back. Got there at 2:30 and still no room available. Hard to believe at 2:30 not one room was available to put me in. We were being picked up at 3 o’clock by friends so I had to freshen up in the lobby bathroom. We walked out the door about 2:50 to put our luggage back in our car lady at the desk then said our room was available. Too late. On top of all this, the lady at the desk in my opinion was very rude. I think she could’ve gone out of her way at 2:30 to find us a room. She did not. Also, the shower was just warm never did get a nice hot shower there. I would not recommend this hotel.

A little dated from the pictures shown

A tad dated