Holiday Inn Express Hotel & Suites North Conway, an IHG Hotel

So so dirty

So so dirty

Microwave and lights initially wouldn't work. Food under couch upon arrival. Key didn't work in door repeatedly! Soda machine out of order.

Wonderful room and breakfast!

Construction going on. We finally got a room after 3 other attempts. Someone was in room 1 and 3. Room 2 was not made up, dirty!

I've stayed here before in years past. It is convenient and does the job. However this hotel is in desperate need of renovation and cosmetic repair. Paint chipped off the wall, water stains on the ceiling. Old carpet that is stained. There are several options for accommodation in the area, so I'm surprised that they have not cleaned up their hotel to compete as there is a LOT of competition in the area. The staff was amazing and friendly, and made us feel at home.

I could see they were work on some renovations. Breakfast was good and the staff were very friendly and kept the breakfast area clean.

Breakfast fair room nit bad bed fine

Could not turn AC off. Had to get new key card 3 times.

The bed was very comfortable

I was suppose to in a handicapped asseible room. I did not, I was also put in a room at the end of the hall. The remote struggled to work even after bringing it to the attention of the staff twice. The room smelled musty.