Melbourne CBD Central Apartment Hotel Official

Location, location location.... Friendly staff

Rooms are getting a little dated but were clean

I booked our accomodation especially for the spa as my kids never get to use one, it didnt work. The bedroom lights didnt work, also the tv couldnt get channels the next morning when yhe tv was turned on.

The spa fidnt work.

Everything

Noisy trams in the morning

Beds were comfortable, linen was clean, hot water was hot, towels were clean

This place operates on a shoestring budget. Cleaning is a let-down - dusty shelves to bedside table, upper shelf in wardrobe, backs of cupboards. They seem hesitant to re-stock WC paper, tissues etc when run down. Body wash and Shampoo dispensers were almost empty on arrival. This place also appears to have long-term residents, who cook in their rooms, which can result in fumes penetrating other rooms. There was even a dog inside the apartment next to ours - surely against regulations. The check-in is clunky after hours (only staffed 9:00am to 1:00pm) despite forewarning, having to ring at the locked door once to get ID sorted out, then another number to get a key box code before retrieving the key and e-fob. While staying, we met several guests (from overseas) standing outside the locked entrance who were confused about the entry processes until we explained the convoluted manner of phoning etc as above.

Great value! Right in the city centre, didn't expect to get a whole apartment for a great price

The location is great, but no car parking. I spent $80 for overnight parking at the nearest car park.

No car park. No option for in room breakfast. However, there are a lot of restaurants around.

great location. apartment had everything we needed

bed was too soft and old. lots of skirting boards had heaps of dust

Apartment size and comfort.

Not very clean. Check in was 2pm, but reception closed at 1pm!!!

Apartment not in the building we booked. Lifts were not working on arrival. VERY dirty. Not enough towels, crockery and cutlery. Mould in shower./spa. Blood on a pillow. Windows and blinds filthy. Carpet falling apart. Went to reception next day and was told it couldn't be deep cleaned until after we left. Have taken photos .