Towneplace Suites By Marriott Milpitas

Water was cutoff from 1-3pm on July 11 and when it got back, there was clogging in the toilet and water came out/splashed out of the toilet bowl when they tried to flash the toilet. Since they were going out, they just cleaned the floor without calling Housekeeping. The next day, the shower was flooded when they were showering and water did not drain. It was unpleasant.

Great place

A/C didn't stay on.

Staff was nice, breakfast was good. Everything clean!

Unfortunately, we discovered bed bugs in our room, on our bed, after we had slept in the bed one night. Front desk personnel were very friendly! But management did not reach out as we had been promised. When we followed up with management in person, they agreed to refund one night of our stay only. But they have not been responsive to our 3rd party booker's efforts to reach them to authorize the refund. So issue is still unresolved. Aside from the bed bugs, there were a few additional issues with cleanliness (e.g. a blood-like stain on the locking mechanism on the door, a plastic slinky and other detritus in the pullout couch etc.) and functionality (e.g. the shower did not drain correctly, and the drain mechanism came detached; loud Imaginarium next door played blaring music into the night every night). Would NOT recommend.

Unfortunately, we discovered bed bugs in our room, on our bed, after we had slept in the bed one night. Front desk personnel were very friendly! But management did not reach out as we had been promised. When we followed up with management in person, they agreed to refund one night of our stay only. But they have not been responsive to hotels.com efforts to reach them to authorize the refund. So issue is still unresolved. Unfortunately, very much do not recommend.

Very cool staff, clean room, beautiful view

Perfect location close to everything brash shoping restorant Excellent welcome nice cokteils I will be back again

Three stars for a quiet room and hallway. That’s about it. The windowless corridors were like something out of a horror movie. Or the beginning of Pink Floyd’s The Wall movie. The room itself was pure 90s with brown granite, stainless steel kitchen sink and tattered window shears. Utterly depressing and one night was enough. Walk to Bart station takes 10 minutes.

This property is conveniently located at a great price.