Towneplace Suites By Marriott Milpitas

I have stayed in several Towneplace Suites and been very happy with them. All clean, high value for money, efficient, and thoughtful. This is stay is so bad, it prompted me to write a review WHILE I AM STILL HERE. Upon Arrival, my room still had dirty dishes in the dishwasher. there was no dish soap and no dishwasher soap. The property, five days later still has no dish soap. The arm rest on the chair is broken, there is no laundry basket, the towels are much thinner than other TP suites I've stayed in. You should know as well that they let guests leave their bags of trash in the hallways and it can be days before they are picked up. It's kinda gross, to be honest. But it's a short stay and I know I can handle it for a weeek. I don't complain, because it's clear the hotel is full, Covid has probably left them short staffed, and because I'm a decent human being who doesn't abuse service staff. I don't need housekeeping every day, so I made an appointment to have housekeeping come at a specific time (noting that I have to stop work, and take my dog who is limping on 3 legs as he awaits knee surgery, with me out of the room). I always leave a generous tip for the maid as though they came every day. I leave early, and I greet the maid politely with a smile in the hallway and let her know I'm out of the room (ten mins early I might add). I wait an hour (even though they told me it would be 45 mins) to give her extra time. I get back, AND MY ROOM ISN'T CLEAN. What is the point of you calling me to offer me room service at a given time, especially when I explain I have to take my dog out of the room and miss an hour of work? What is actually wrong with you? It would have been better if you never called at all? The wifi in this hotel is barely enough to run a zoom call, the washers and dryers are filled with garbage and lint (and unlike other TP suites, still requires quarters). The breakfast is way sub par with limited options and many days no fresh fruit, even. If you look at my history, I write stellar reviews. I am not hard to please. This was one of the worst stays in my life and I've stayed at a lot of hotels. I will never stay here again. Marriott, I hope you're listening.

Hotel facility is an excellent location and extremely convenient to just about anything you will need including a shopping mall right across the street. Fitness facilities were also excellent and very complete or I was able to work out every day. Staff was extremely friendly.

I've stayed in more expensive hotels and been less satisfied. For what this hotel is, it outperforms its niche, and the staff is as friendly as you'll ever come across.

Staffs are nice and friendly. Property is right next to a mall. Few cops were on and inside of the hotel because of an unwanted trespassing when we check-in. Feel unsafe. Room is good but feeling some kind of invisible bugs that made us itching. So we need to spray alcohol on our skins to take away the itchiness sensation.

i liked the location but the room couldve been a bit cleaner

N/A

The shower in our room was either too cold or too hot.

It was really great and clean

It was really nice and comfortable felt like i was at home it was really quiet and the staff were really friendly will be going back soon

Kitchen. Close to mall