9.4 / 10 Guest Rating

Hotel de la Cité Carcassonne - MGallery Collection

Name: Hotel de la Cité Carcassonne - MGallery Collection
Address: Place Auguste Pierre Pont, Carcassonne, Aude, 11000, Carcassonne, FR
Rating: 9.4

Place Auguste Pierre Pont, Carcassonne, Aude, 11000, Carcassonne, FR

Hotel de la Cité Carcassonne - MGallery Collection - main view

Hotel de la Cité Carcassonne - MGallery Collection view 2

Hotel de la Cité Carcassonne - MGallery Collection view 3

Hotel de la Cité Carcassonne - MGallery Collection view 4

Hotel de la Cité Carcassonne - MGallery Collection view 5

from US$466 / night

About the Property

Experience the charm and luxury of the Hotel de la Cite Carcassonne - MGallery Collection, nestled in the heart of the Historic Fortified City.

Spa & Relaxation
Unwind at our full-service spa, where indulgent massages and rejuvenating facials await. After a day of exploration, enjoy the steam room or take a refreshing dip in our seasonal outdoor pool.

Gastronomic Delights
Savor exquisite French cuisine at La Barbacane 1 étoile, or enjoy 24-hour room service for a cozy in-room dining experience. Don’t miss out on our vibrant bar/lounge for a relaxing drink by the poolside.

Comfort & Convenience
Stay connected with complimentary Wi-Fi and unwind in individually decorated rooms featuring premium bedding and flat-screen televisions. With convenient business services and a welcoming concierge, your needs are always met.

Book your unforgettable stay today and immerse yourself in the elegance of Carcassonne!

Facilities & Amenities

Meeting rooms

Full-service spa

Boat tours nearby

Electric car charging station

No single-use plastic straws

No single-use plastic stirrers

No single-use plastic water bottles

No single-use plastic soda bottles

Guest education on local ecosystems and culture

Free WiFi

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

8 rates found

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 1

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 2

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 3

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 4

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 5

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 6

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 7

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 8

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 9

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 10

Superior Room overlooking the gardens and ramparts - a king-size bed - Photo 11

1/12

Superior Room overlooking the gardens and ramparts - a king-size bed

1 King Bed215-sq-foot room with garden views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Room Option

Board / Meal

Price for 1 night

Superior Room overlooking the gardens and ramparts - a king-size bed

Non-refundable

Room Only

20% OFF$696.68

$557.34

Includes taxes & fees

Superior Room overlooking the gardens and ramparts - a king-size bed

Non-refundable

Breakfast Included

20% OFF$788.34

$630.67

Includes taxes & fees

1/15

Suite, 1 King Bed

1 King BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Room Option

Board / Meal

Price for 1 night

DELUXE SUITE, 1 king size bed, 1 sofa, view of the garden or basilica

Non-refundable

Room Only

20% OFF$1,350.56

$1,080.45

Includes taxes & fees

Suite - A King-Size Bed

Non-refundable

Breakfast Included

20% OFF$1,450.89

$1,160.71

Includes taxes & fees

Junior Suite, 1 King Bed with Sofa bed - Photo 1

Junior Suite, 1 King Bed with Sofa bed - Photo 2

Junior Suite, 1 King Bed with Sofa bed - Photo 3

Junior Suite, 1 King Bed with Sofa bed - Photo 4

Junior Suite, 1 King Bed with Sofa bed - Photo 5

Junior Suite, 1 King Bed with Sofa bed - Photo 6

Junior Suite, 1 King Bed with Sofa bed - Photo 7

Junior Suite, 1 King Bed with Sofa bed - Photo 8

1/9

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2

1 King bed (151-180 cm wide)

1 Sofa bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Room Option

Board / Meal

Price for 1 night

Junior Suite-A King-Size Bed, A Single Sofa Bed

Non-refundable

Room Only

20% OFF$1,143.76

$915.01

Includes taxes & fees

Junior Suite-A King-Size Bed, A Single Sofa Bed

Non-refundable

Breakfast Included

20% OFF$1,235.59

$988.47

Includes taxes & fees

Classic Room, 1 King Bed, City View - Photo 1

Classic Room, 1 King Bed, City View - Photo 2

Classic Room, 1 King Bed, City View - Photo 3

Classic Room, 1 King Bed, City View - Photo 4

Classic Room, 1 King Bed, City View - Photo 5

Classic Room, 1 King Bed, City View - Photo 6

Classic Room, 1 King Bed, City View - Photo 7

Classic Room, 1 King Bed, City View - Photo 8

1/9

Classic Room, 1 King Bed, City View

1 King Bed215-sq-foot room with city views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Room Option

Board / Meal

Price for 1 night

Classic Room - a king-size bed, view of the city streets

Non-refundable

Room Only

20% OFF$582.89

$466.31

Includes taxes & fees

Classic Room - a king-size bed, view of the city streets

Non-refundable

Verified booking

Standard Room

Stayed in Aug 30, 2025

"Gorgeous little pool in the old town."

Excellent

8.0

What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.

Helpful?

Asif

Verified booking

partner

Standard Room

Stayed in Aug 25, 2025

"Exceptional"

Exceptional

10.0

This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.

Helpful?

Michael

Verified booking

Standard Room

Stayed in Aug 24, 2025

"Exceptional"

Exceptional

10.0

Helpful?

Joanne

Verified booking

Standard Room

Stayed in Aug 22, 2025

"Exceptional"

Exceptional

10.0

What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.

Helpful?

Trudy

Verified booking

partner

Standard Room

Stayed in Aug 12, 2025

"Exceptional"

Exceptional

10.0

A beautiful hotel inside the walled city of Carcassonne. Wished we’d added another night. To our stay. Comfortable beds and the breakfast was excellent.

Helpful?

daisy

Verified booking

Standard Room

Stayed in Aug 8, 2025

"Expensive but would stay again. "

Exceptional

10.0

Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!

Helpful?

2 3 4 5

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Hotel de la Cité Carcassonne - MGallery Collection

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Superior Room overlooking the gardens and ramparts - a king-size bed

Amenities

Suite, 1 King Bed

Amenities

Junior Suite, 1 King Bed with Sofa bed

Amenities

Classic Room, 1 King Bed, City View

Amenities

Guest Reviews

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"Exceptional"

"Exceptional"

"Exceptional"

"Excellent"

"Gorgeous little pool in the old town."

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"

"Expensive but would stay again. "