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9.4 / 10 Guest Rating

Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont, Carcassonne, Aude, 11000, Carcassonne, FR

Hotel de la Cité Carcassonne - MGallery Collection - main view

About the Property

Experience the charm and luxury of the Hotel de la Cite Carcassonne - MGallery Collection, nestled in the heart of the Historic Fortified City.

Spa & Relaxation
Unwind at our full-service spa, where indulgent massages and rejuvenating facials await. After a day of exploration, enjoy the steam room or take a refreshing dip in our seasonal outdoor pool.

Gastronomic Delights
Savor exquisite French cuisine at La Barbacane 1 étoile, or enjoy 24-hour room service for a cozy in-room dining experience. Don’t miss out on our vibrant bar/lounge for a relaxing drink by the poolside.

Comfort & Convenience
Stay connected with complimentary Wi-Fi and unwind in individually decorated rooms featuring premium bedding and flat-screen televisions. With convenient business services and a welcoming concierge, your needs are always met.

Book your unforgettable stay today and immerse yourself in the elegance of Carcassonne!

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 Double Bed, Terrace - Photo 1
Suite, 1 Double Bed, Terrace - Photo 2
Suite, 1 Double Bed, Terrace - Photo 3
Suite, 1 Double Bed, Terrace - Photo 4
Suite, 1 Double Bed, Terrace - Photo 5
Suite, 1 Double Bed, Terrace - Photo 6
Suite, 1 Double Bed, Terrace - Photo 7
Suite, 1 Double Bed, Terrace - Photo 8
Suite, 1 Double Bed, Terrace - Photo 9
Suite, 1 Double Bed, Terrace - Photo 10
Suite, 1 Double Bed, Terrace - Photo 11
Suite, 1 Double Bed, Terrace - Photo 12
Suite, 1 Double Bed, Terrace - Photo 13
1/13

Suite, 1 Double Bed, Terrace

1 Double BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Terrace Suite-One Double Bed And One Single Sofa Bed

Non-refundable
Room Only
20% OFF$1,508.1

$1,206.48

Includes taxes & fees

Terrace Suite-One Double Bed And One Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$1,595.56

$1,276.45

Includes taxes & fees
Classic Room, 1 King Bed, City View - Photo 1
Classic Room, 1 King Bed, City View - Photo 2
Classic Room, 1 King Bed, City View - Photo 3
Classic Room, 1 King Bed, City View - Photo 4
Classic Room, 1 King Bed, City View - Photo 5
Classic Room, 1 King Bed, City View - Photo 6
Classic Room, 1 King Bed, City View - Photo 7
Classic Room, 1 King Bed, City View - Photo 8
Classic Room, 1 King Bed, City View - Photo 9
1/9

Classic Room, 1 King Bed, City View

1 King Bed215-sq-foot room with city views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Classic Room - a king-size bed, view of the city streets

Non-refundable
Room Only
20% OFF$604.35

$483.48

Includes taxes & fees

Classic Room - a king-size bed, view of the city streets

Non-refundable
Breakfast Included
20% OFF$697.61

$558.09

Includes taxes & fees

Guest Reviews

9.4
Exceptional133 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service10.0
Location10.0
Room Quality9.4
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

G
Gabriel
Verified booking
Standard Room
Stayed in Jan 19, 2025

"Exceptional"

10.0

The hotel was amazing. We will be staying here again.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 7, 2024

"A great stay "

10.0

The hotel is inside the walled city, right next to the basilica. As no car is allowed to drive to the castle, the hotel offers a free shuttle to pick/drop you to the parking lot where you get in/off the taxi. The hotel has a lot of history but the condition itself needs some maintenance. The view from the hotel is unbeatable and the staff are super friendly. Overall is a very nice stay. Remember to book a taxi before arrival

Helpful?
J
Joshua
Verified booking
partner
Standard Room
Stayed in Nov 28, 2024

"Exceptional"

10.0

stayed in a nice room with a deck and view during the offseason. deck might have been bigger than the room! lovely service.

Helpful?
D
Deborah
Verified booking
Standard Room
Stayed in Nov 21, 2024

"Exceptional"

10.0

Wonderful!!!

Helpful?
G
Gaetan
Verified booking
Standard Room
Stayed in Nov 20, 2024

"Exceptional"

10.0

Outstanding!

Helpful?
C
Christopher
Verified booking
partner
Standard Room
Stayed in Nov 5, 2024

"Exceptional"

10.0

Really goid

Helpful?
J
Joanne
Verified booking
Standard Room
Stayed in Nov 4, 2024

"Exceptional"

10.0

It was lovely staying in the walled city and the hotel was just perfect

Helpful?
X
Xiaowen
Verified booking
family
Standard Room
Stayed in Oct 30, 2024

"Exceptional"

10.0

I loved this hotel. The stay made my trip to Carcassonne. Everyone at the hotel, from front desk to room service, was courteous and professional. I want to specially mention Julien at the front desk, who was very helpful. Its location is very convenient for exploring the old castle area. Also I loved the hotel bakery and restaurant Chez Christine, could have eaten there every single day.

Helpful?
S
Shirley
Verified booking
friends
Standard Room
Stayed in Oct 28, 2024

"Exceptional"

10.0

Located within the walls of ancient Carcassone, the hotel offers a unique opportunity to explore the area in the evening. There are nearby restaurants and bistros in case you don't want to go to the expense of eating in the hotel. If budgets are tight, have a drink in the hotel bar and then head down the cobbled streets for a dinner in one of the great restaurants or pubs. We opted for the pizza restaurant two minutes from the hotel. Breakfast was in a nearby bakery and suited us much better than the extravagant, over-the-top breakfast that we ate last year in the hotel. Carcassone is so very special; mysterious and ancient, and serenely beautiful. Enjoy it all. Give yourselves a full day within the walls. Two nights will make it fabulous getaway, or a memorable pause on your vacation in France.

Helpful?
L
Laura
Verified booking
partner
Standard Room
Stayed in Oct 25, 2024

"Exceptional"

10.0

An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.

Helpful?
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