Camino Real Zaashila Huatulco

All inclusive has changed, I expected to be treated the same as condo owners, per description. We had different menu, different drinks. We went to a concert, left resort at 5, left concert early so not to miss dinner. Was denied dinner. Had to go without. Staff are great except old guy at chef binni who died dinner. Lunch should be buffet, dinner a la carte. AC rep said room service was not included. It is. Found out upon leaving. Room was full of ants. Now hot water. Never had to use cold to shower. Needs updating. Beautiful location. Might go back if they fix flaws.

Love the pool with the room! Housekeeping was terrible and food and drunks were outrageously expensive. Only one restaurant, open for breakfast and dinner and then one down by beach and pool for lunch. There is a coffeeshop/library that serves starbucks drinks, some sandwiches and icecream.

If you ever go…Jose Maria bar legend …treat them well and they will treat you the same …epic bar service ..all the staff if super nice and polite …

This was the fourth hotel our family of six stayed at during our two-week trip. We booked two nights to evaluate the property for a potential future stay, but unfortunately, it did not meet expectations. Check-in is at 3:00 p.m., yet our rooms were not ready until after 5:00 p.m. We had booked two pool suites for our family (four children). We were also surprised that mocktails for the kids were charged at full cocktail prices. Once in the rooms, multiple issues arose: Both refrigerators were not working (only one was ever fixed) No towels were provided initially TV remote did not work in one room Air conditioning did not work in one room The air conditioning issue was ongoing throughout our stay. We reported it three separate times. Each time we were told it was fixed, but the room temperature remained above 25°C, making it very uncomfortable to sleep. We spent both nights in a hot room despite repeated complaints and long wait times for assistance. The resort itself is attractive and has a boutique-style feel. The pool is large and enjoyable, with plenty of loungers and shaded beach huts. However, food and drink prices are extremely high. The breakfast buffet for six people cost 2,800 pesos, which was significantly more than what we spent dining in town, including cocktails. The beach was also poorly maintained, with garbage, sticks, and shells throughout, which was disappointing given the beautiful location. Overall, this was a very poor experience. We visit the Huatulco area often. This trip staying at Holiday Inn Huatulco, La Flia Oceanfront Villas, and Barceló Huatulco — all of which we would highly recommend over Camino Real Zaashila.

We had a fantastic week at Camino Real Zaashila. My son had so much fun with Keren and Alejandra at Club Travesuras, doing crafts and playing games. The pool is gorgeous and Reynaldo and Avelino provided excellent poolside service for drinks and snacks. Our room was clean and cool, and the restaurant Chez Binni is delicious. We stayed all inclusive and enjoyed the buffets and Oaxacan cuisine. This was a beautiful, peaceful resort with very well maintained grounds and facilities. Close to the hotel shops and an inexpensive taxi ride to Santa Cruz and La Crucecita. We look forward to staying again!

Meals were poor and very expensive. Would not recommend all inclusive here. Maid service was just average. Found it very difficult to get clean towels and facecloths. Had to ask several times, several days and even after calling the front desk still didn’t get any! Not sure if it was the fault of the maid or if the hotel just didn’t have enough! The hotel is on a beautiful place on the beach, lovely view!

Great place for a wedding, and the stay was excellent! Well recommended to stay or have an event here.

We had a wonderful stay at the Camino Real Zaashila. The entire property is absolutely gorgeous from the lobby down to the beach. The pool, restaurants, bar areas and the grounds are beautiful with many plants and flowers. The groundskeepers do a super job maintaining it all. The staff was very pleasant all the time. They work hard and are very professional. The rooms are large and clean and airy. They are a bit dated though and could use a refresh. But the towels were plush, the bed comfortable and the AC worked so no major complaints. The mini fridge was a great feature and our room had a nespresso machine as well. We loved having our own pool and spent time in it everyday. The main pool was not clean when we first arrived and throughout the next day but it did get a good cleaning on our second day. A plus is that there does not seem to be any chair saving by the pool or the beach. And the towels are the best! We also spent time at the beach everyday. The ocean does have waves and is not very calm, I think the red flag was up every day but we felt safe in the water and enjoyed the waves. There was a lifeguard on duty all the time. It is a beautiful clean beach. The hotel is quiet, and there was no entertainment. Perfect for us! We hope to be back!

The Camino Real Zaashila is a lovely property tucked away on Tangolunda Bay and separated from other hotels on the other side of a small rock cliff. The beach is beautiful with swimming in the ocean being pleasant and comfortable on some days to not suggested on others. The gardens are very well tended to and everywhere you walk is really nice; this is a very pretty spot with birds, iguanas, etc abounding. The accomodations are fair, at least my room was; I was given a quiet room (which I appreciated very much) on the top floor almost directly on the beach, and the view was absolutely stunning; so much so that I could almost forgive the inefficiencies; the air conditioner would give off a foul odour within a few minutes of turning it on, so I just made do with the ceiling fan after a bit which was fine (I did mention it at the front desk, nothing changed during my stay, but hopefully it will be taken care of in the future). Furniture, especially the chairs both on the balcony and in my room were extremely old and rusted out, but the bed was nice and comfy with nice linens. The bathroom was very functional with plenty of pressure in the shower; just wished they changed the towels more often. There was a smart tv, but the remote was very old and didn’t match, so you could only maneuver through the channels, but not really use the other functions (I know, first world problems, but if you’re going to put a smart tv in the room, make sure the remote goes with it). There’s no coffee machine, but they will bring you one with nice mugs if you ask at the front desk (I brought my own coffee, so that worked out nicely for my mornings), housekeeping always left me with plenty of water after they kept my room nice and tidy. Restaurant (breakfast and dinner) were at ‘Chez Binni’ and lunch at the Grill or some menu items could be ordered from the beach or poolside. You could also get room service (which I only did once, but it was prompt and good). Food was decent, I guess, with the breakfast being my favorite; hosted by Juanita who was the best of the best; she anticipated and attended to all I needed and/or wanted, even almost before I thought of it; a lovely person and an asset to this place for sure. The young lady that greeted in the restaurant was very sweet also but I didn’t quite catch her name. At dinner, Tomas and the other meseros were always very friendly and good to me, as were the bartenders in the lounge. The boutique and photo place tended vey well by Elias and Lydia was so enjoyable to go to because they were both so informative and knowledgeable; we had some great exchanges of stories. They have some beautiful Oaxacan items for gifts or for yourself. There’s a beautiful café that serves Starbucks coffee, if that’s your thing( but it’s not a Starbucks per se, so your rewards or gift card doesn’t work here). If I felt like a good cappuccino, I asked for one at breakfast or dinner at Chez Binnis’ and they were delicious. There’s a fairly new and decent gym, that was nice to have when I wanted a workout. Front desk people were helpful and always tried their best accomodate to your needs; kudos to them, as they had to deal with some pretty entitled guests at times. Most all of the staff everywhere was friendly and pleasant, especially once we got to know each other. I had a very pleasant stay in a beautiful spot. Thank you and see you pronto!

The shared facilities are very beautiful, however the individual rooms are very disappointing. The toilets, sinks and curtains are all stained and need urgent remodeling. The food at the hotel is also very expensive and not worth it. The staff are great and the pool and dining areas are gorgeous, but given the condition of the rooms, would never stay here again.