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9.7 / 10 Guest Rating

Chalet Ivy Jozankei

Minami-Ku Jozankei Onsen Higashi 3Chome 231, Jozankei, jp

Chalet Ivy Jozankei - main view

About the Property

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Facilities: Chalet Ivy Jozankei boasts a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay. The hot spring bath adds a touch of traditional Japanese relaxation to the modern facilities.

Gourmet Dining and Social Spaces: Indulge in exquisite dining at the on-site restaurant and bar, perfect for socializing and enjoying delicious meals. The shared lounge provides a cozy atmosphere for guests to mingle and create lasting memories.

Comfortable Rooms with Spectacular Views: Each room at Chalet Ivy Jozankei is thoughtfully designed for comfort, featuring amenities such as a flat-screen TV, air conditioning, and a private terrace in selected rooms. The bilingual staff ensures a seamless experience for guests speaking English, Japanese, or Chinese.

Experience luxury and comfort at Chalet Ivy Jozankei - book your stay now for an unforgettable retreat.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that construction work is taking place nearby from 21/04/2026 to 26/04/2026 and some rooms may be affected by noisePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional140 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful onsen experience.

Categories

Cleanliness9.7
Service10.0
Location9.7
Room Quality9.7
Amenities9.7
Value for Money9.2
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

D
Denny
Verified booking
family
Standard Room
Stayed in Apr 2, 2025

"Exceptional"

10.0

Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service

Helpful?
Y
YOSHIO
Verified booking
family_with_children
Standard Room
Stayed in Apr 2, 2025

"Exceptional"

10.0

部屋のお風呂、夜の食事はとても満足でした

Helpful?
M
MikeusUS
Verified booking
with friends
Standard Room
Stayed in Mar 28, 2025

"Superb"

10.0

Excellent service, clean, best experiences overall. Definitely wants to come back for longer stay.

None

Helpful?
M
Michiyo
Verified booking
family
Standard Room
Stayed in Mar 15, 2025

"Exceptional"

10.0

スタッフの方々の対応もとても良くて、尚且つ迅速な対応までして頂き、大変満足しています。お食事も美味しいし器もどれも素敵でした。

Helpful?
S
SooauAU
Verified booking
family with young children
Standard Room
Stayed in Mar 13, 2025

"Amazing retreat suitable for all ages!"

10.0

We loved our stay at Chalet Ivy Jozankei. The staffs were very attentive and friendly. They all spoke English and were nice enough to put two single beds together to make a king bed. Our meals were also nicely prepared and healthy , with a wide variety of ingredients. The scenery was beautiful and it was fine for us to do nothing and just stay in the hotel, watching it snow and sipping tea. The snack bar was a treat with local snacks! We will definitely be back. It was a nice retreat after a few days at the slopes and a very unforgettable experience.

Nothing at all

Helpful?
M
MichaelusUS
Verified booking
group
Standard Room
Stayed in Feb 27, 2025

"Loved this onsen hotel."

10.0

Fantastic onsen hotel

The messages were not up to expectation.

Helpful?
L
LaihkHK
Verified booking
young couple
Standard Room
Stayed in Feb 25, 2025

"The stay was great and I really enjoyed it"

10.0

The staff at the Osen hotel are friendly and helpful. It is very comfortable for a stay and has a view of the river as well.

During breakfast and dinner, I enjoy the meal a lot. A nice river view accompanied delicious food

Helpful?
K
KelthfireusUS
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0
Helpful?
A
AnnieusUS
Verified booking
group
Standard Room
Stayed in Feb 20, 2025

"Snowy wonderland with exceptional service"

10.0

Beautiful, picturesque stay in the mountains of Sapporo. The staff were professional and organized, allowing us to stay in their lobby with a scenic view of the snow, river, and mountains while we waited for check in. We were provided with local snacks and drinks and our room was ready 30 minutes early. The dinner was delicious and well-portioned, favorites being the steamed rockfish and pumpkin brûlée. Staff were attentive throughout the meal and offered to refill our rice whenever we were out. The rooms were spacious, clean, and stylish. We booked the suite with a private onsen and it was wonderful to soak and watch the snow fall outside. The staff also helped us reserve our taxi to the airport after check out and the overall process was very smooth.

We would’ve loved access to the balcony in our room but understand if it was closed for safety reasons.

Helpful?
H
HaihangcnCN
Verified booking
family with young children
Standard Room
Stayed in Feb 16, 2025

"Superb"

9.0
Helpful?
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