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6.8 / 10 Guest Rating

Palette Georgetown Formerly WoW Hotel

406 Jalan Penang, George Town, my

Palette Georgetown Formerly WoW Hotel - main view

About the Property

Luxurious Amenities
Indulge in a relaxing stay with our hot tub and kids' club, ensuring a comfortable experience for guests of all ages.

Convenient Location
Explore top attractions such as Northam Beach and Wonderfood Museum just a stone's throw away from our hotel in the heart of George Town.

Entertainment Options
Unwind with a game of billiards or explore the surroundings with bike hire services, making your stay at WOW Hotel Penang truly unforgettable.

To experience the ultimate in comfort and convenience, book your stay with us now at WOW Hotel Penang in George Town.

Facilities & Amenities

Television in common areas
Express check-in
Billiards or pool table
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Spa tub (surcharge)
Internet access
Games
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Damage deposit (fully refundable) MYR 50Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
1/5

Standard Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

40 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Twin Room

Non-refundable
Room Only
20% OFF$20.1

$16.08

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
1/6

Standard Double Room

Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

40 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Double room

Non-refundable
Room Only
20% OFF$20.1

$16.08

Includes taxes & fees
Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
1/4

Superior Double Room

Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

40 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Double Room

Non-refundable
Room Only
20% OFF$23.06

$18.45

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
Superior Room - Photo 8
Superior Room - Photo 9
Superior Room - Photo 10
Superior Room - Photo 11
Superior Room - Photo 12
1/12

Superior Room

1 Double Bed900 sq feet Layout - Separate sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LED TV with satellite channelsFood & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

84 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Superior Room

Non-refundable
Room Only
20% OFF$26.8

$21.44

Includes taxes & fees
Suite Family - Photo 1
Suite Family - Photo 2
Suite Family - Photo 3
Suite Family - Photo 4
Suite Family - Photo 5
Suite Family - Photo 6
Suite Family - Photo 7
Suite Family - Photo 8
Suite Family - Photo 9
Suite Family - Photo 10
Suite Family - Photo 11
Suite Family - Photo 12
1/12

Suite Family

2 Double Beds1600 sq feet Layout - Separate sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LED TV with satellite channelsFood & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

149 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Suite Family

Non-refundable
Room Only
20% OFF$33.54

$26.83

Includes taxes & fees

Guest Reviews

6.8
Good1495 verified reviews
AI Summary

Guests highly rate the location and frequently praise the child-friendly.

Categories

Cleanliness5.0
Service8.1
Location9.1
Room Quality5.5
Amenities5.5
Value for Money7.5
Food and Beverage7.0
Overall Experience6.5

Select topics to read reviews

N
NurulmyMY
Verified booking
family_with_children
Standard Room
Stayed in Dec 22, 2025

"Good"

5.0

Suasane ok

Ad mslh dgn booking hotel.. And then famly sy dkt tgkt 5 time tu ad org gaduh.. Smpai pg x dpt tdo.. Kebersihan kurang sbb bnyk rmbut di toilet&bilik...

Helpful?
T
TharmendranmyMY
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"Exceptional"

10.0

Good

Helpful?
C
Carl AkselthTH
Verified booking
couple
Standard Room
Stayed in Dec 21, 2025

"Good"

1.0

Beed super comfortable Perfekt shower

Cash only payment. Fridge was not cold. Internet did not work No staff in reseption at several occasions. Towels paper thin No night watch, there was screaming lady at 5 am in the Stairway. No water in room

Helpful?
R
RomanechCH
Verified booking
couple
Standard Room
Stayed in Dec 17, 2025

"un 0 sur 10"

1.0

Juste l'emplacement de l'hôtel qui était pratique

N'y allez surtout pas ! Le personnel est désagréable, nous n'avons pas compris un calcul que le réceptionniste faisait, il a roulé des yeux, la chambre était sale, j'ai retrouvé des cheveux, mais aussi les vitres étaient dégueulasse, sincèrement je ne mets jamais de commentaire sur booking mais là j'étais obligé. Le wifi ne marchait jamais, on nous a pas nettoyer notre chambre, et franchement si ça avait couté 10.- la nuit encore mais là...

Helpful?
S
Sam Lai 勇志myMY
Verified booking
family_with_children
Standard Room
Stayed in Dec 16, 2025

"Good"

2.0

Location wise still ok

Compare to last visit (since last year aug 2024) before this hotel management changed, performance totally dropped. This is really not worth it with $ and please reconsider if really want to book this hotel unless improvement has been made. - Shocked get to knew my room booking still not yet paid ( I need to verify again this and proceed to pay again this time). - No bottle Mineral Water given. Ask to use the water filter from lobby. - No tissue given. Need to special request from receptionist - No shower & shampoo given - Pipe and sink water no flow properly and very slow and clogged - Water heater not function properly - No more free parking provided. RM2/hour and after 5 hours for RM8 max due to surrender to 3rd party

Helpful?
M
miramyMY
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"sad"

3.0

lift tak menunggu lama

book family room disebabkan gambar provide bathtub tapi bila sampai receptionist maklum yang memang tak ada bathtub .beliau segala booking di apps adalah management yang buat dan staff tak tahu apa apa. bila naik bilik, aircond tak sejuk. customer sendiri yang cuci filter aircond dipenuhi habuk, kedua dua bilik tv rosak tak function, peti ais tak sejuk, cadar katil hanya dilapik kain lapik.tiada cadar

Helpful?
S
ShalinimyMY
Verified booking
couple
Standard Room
Stayed in Dec 12, 2025

"I’ve stayed at this hotel many times, and it has never disappointed me. The rooms are big, clean, and definitely worth t"

10.0

I’ve stayed at this hotel many times, and it has never disappointed me. The rooms are big, clean, and definitely worth the money.

Nothing.

Helpful?
T
TomásclCL
Verified booking
extended_group
Standard Room
Stayed in Dec 11, 2025

"Phone with international calling capability"

10.0

Room phone allowed direct international calls which was essential. Rates were reasonable and call quality was clear. Could reach my office easily without relying solely on mobile data.

Helpful?
S
SherofiFI
Verified booking
couple
Standard Room
Stayed in Dec 9, 2025

"Wonderful stay with my spouse"

10.0

We had a delightful time at Palette Georgetown Formerly WoW Hotel. The television had good channels and the minibar selection was decent for relaxing evenings together.

Helpful?
S
SaimpkPK
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"Exceptional"

10.0

Good location near Komtar

Helpful?