Quality Inn Florence Muscle Shoals

The lounge area was filthy. The room was overwhelmingly taken over by a nasty odor. Carpets were torn and place was unkept.

When we arrived we were given keys to an occupied room which smoke hit us in the face when we opened the door. A woman had a cigarette in her mouth in the lobby. We asked for a refund and they told us to contact you for the refund. Please advice me about getting the refund please

I enjoyed my stay. The hotel is pet-friendly, and the staff were accommodating.

A decent place to stay in Florence without an outrageous price in a very good area. I’ve stayed here multiple times.

Bathroom was dirty, shower curtain had mold, floor was not vacuumed.

Staff was very nice. Room needed vacuuming and bathroom needed swept and the toilet wasn’t clean on the outside of the seat. The rest of the room was okay though.

This property should be closed. The bathroom was dirty with hair and a leaking tub. The lamp shade and room had dirt stains on them and the furniture had damage along with bad smell. Do not book this place they were nice enough to not give me a hassle on getting my money back

Everything was good

My door didn’t latch shut. That alone is enough to give this hotel a terrible rating. When I told the front desk at checkout, he said “he said I know. People don’t like that.” “I’ll tell the maintenance guy to look at it again.” Also the noise on the first floor is unacceptable! I was awoken at 2 or 3 am to a loud BANG.

This is the dirtiest hotel I've stayed at. Entire hotel needs a deep cleaning.