Sonesta Essential Augusta

They false advertise the breakfast. There’s no continental breakfast. There’s no toilet paper in the room. There’s no telephone in the room. The comforter is all blacked up. Nobody at the front desk. This place is just boo-boo.

The staff that work at this place are lunatics. They were trying to scam me out of money and tried to tell me I had to leave the hotel because I had 2 people in the room with me. When I checked in I put it would be 3 guest. I ended up leaving in the middle of the night because the owner was so disrespectful and imposisble to talk to.

Bad: Ermmm, once we had got there to book the room we reserved, our reservation was almost canceled because we were a group of 5 DARKER TONED TEENS getting separate rooms. Anyways, the floors, the bed, the shower and shower curtain + the chair had stains. The bathroom door was missing a handle, a lamp was broken, the ac was falling apart, there were stains on the ceiling everywhere even in the shower, the elevator was slow, someone left crusted poop on the inside of the toilet…and we were behind a dingy motel. You cannot use cashapp.. Good: Other than that, the ac was very cold, we had no issues with other guests, restaurants were in a convenient area, tv had lots of channels, and the price wasn’t too bad.

N/A

Peaceful experience

:)

Clean room

There was no concern for the property

Bad

Na