Holiday Inn Express Cleveland Downtown by IHG

This hotel is in a very old building. Check in is in an odd hallway that had a bad smell. It was dark too, and the employee checking us in was uninterested and difficult to hear. The elevator was small and old. The room was very roomy and comfortable, but again, old and dated. The price was right though for one night and because the location was very close to some great restaurants, shopping, and a concert at Rocket Arena. Valet parking was a big time pain. Thankfully one of the employees brought us a cart for our luggage (although the cart was very difficult to get through the revolving door). We had to wait probably 15 minutes for our car at check out and had to actually interrupt the two employees working (who were just talking to someone else at the valet desk - he seemed to be a sales guy or someone from a competing hotel) as the seemed to not realize there were actual customers waiting for their cars. We did not try the breakfast. Not sure I’d recommend this hotel. I appreciated the price and location but if something else was similar, I’d pick the other hotel.

Location, room, shower, staff

All was good

It pretty nice

That the ice machine was not in every floor an out refrigerator was so high up it froze our soda and cheese

Comfortable and clean accommodation with all the facilities

Close to CSU

Parking