DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Great

Excellent greeting by Alexis at the front desk when we arrived Lobby and elevator smell musty Rooms-sticky carpets and bedside table and desk. Hairdryer (rm 722) was gummy to the touch-like the rubber coating has broken down. Outlet in bathroom (rm 724) didn't work Exterior entry was filthy-many cigarette butts, a spilled beverage on the ground, all of which were there the entire 2 days we were there. The shuttle service was very nice-friendly drivers.

Quiet and Safe property. Stadium, Casino and Rock & Roll Hall of Fame all within a mile.

The hotel is in a great location if you are attending a football, basketball or baseball game. The hotel is fine, just a little dated. The light in the bathroom was falling off the wall. We asked for it to be repaired, no one showed up. Little disappointing.

Great stay

The hotel and staff were verry good. Convenient to rock and Roll Hall of Fame. Not many restauratns nearby. The only option for breakfast was the buffet at the hotel at $25 per person for a marginal buffet.

The room had not been cleaned with we arrived after 4pm. We called the desk and the phone rang off of the hook. My wife went down and was told they'd send a maid. We waited an hour and a half before giving up and checking out. And we were told we couldn't get a refund because we booked through hotels.com.

It is naround the corner from the Rock n Roll hall of fame

the a/c did not keep the room as cool as we would have liked. it wasn’t hot, but it was too warm for our liking unfortunately. the staff was very nice, the room was clean and well kept. the mattress and pillows were terrible. overall 7/10 experience. it gave us a place to shower and sleep. i’d stay there again if the a/c situation could be fixed lol.

Everything was super walkable and affordable